"Please include the sort by material "
"Good prices. First time buyer.....Will leave actual review once I get merchandise "
"Products page load too slow"
"I love shoping on PatPat and when we received our package they are in different package and the bag they are in are really perfect."
"I was skeptical when I ordered my first order, but I just got them yesterday and could not believe the amount of cloths I got for $85. I got 4 outfits for my daughter 3 dresses and bathing suit and a dress and shirt for me. All the clothes were great. One dress did look a little different then what was showed but still pretty. Just placed my second order. Oh I ended up ordering big because most of the time the sizes run small, these are more true to size bc now there big but that's ok she'll grow into them!"
"VAT was not included in the price shown. That's a disgrace"
“Hi,
We sincerely apologize for the confusion you have encountered regarding the VAT that was imposed to your order.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Great experience I love Pat Pat"
"easy and fast to click and pay"
"Committed delivery date Feb 8, it is Feb 11 now and no sign of the package moving forward. No updates since Feb 9. Contacted CS, no one ever wrote back. Will miss my daughter's birthday for which the order was placed. Items mean nothing now.
Not to mention, shipping email was never received. had to go and figure out item status through the website each time."
“Hi,
We sincerely apologize for the delay in receiving your order.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"I love the outfits and the prices. Every piece I ordered was unique and beautiful. I cannot wait to see them on my daughter!"
"After spending a length of time shopping when it came time to checkout l had a hard time logging in. It took 2 days but eventually the temporary password given to me worked and l could make the updates. "
“Hi,
We are sorry to hear that you have encountered difficulties in logging in your account.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"tell us how you want us to enter it"
“Hi,
We are sorry to hear that you have encountered difficulties in placing your order due to the zip code.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"very nice experience shopping baby products"
"Will put people off with the dollar signs on the uk search for the site but quality is sound as a pound"
"I have no problems with any of the items I have purchased. Delivery was great. No problems with delivery either."
A rep from PatPat, interfocus, has responded:
“Hi,
We sincerely apologize for the issues you have encountered in navigating our website.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”