"The website is bad with checkout & cart items "
"I ordered 5 items. Every time I put one item in my cart and then went searching for something else (4 grandchildren, 2 sexes, 4 sized) it erased my cart and I had to start over again. "
“Hi,
We sincerely apologize if you are encountering issues in adding items to your cart. We would like to assist you with your concern.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"The 2 piece outfits are so darn cute, I have ordered ahead 2 years worth."
"It took so long to place order.
Several things would not be added to basket - I would have ordered much more
"
“Hi,
We are sorry to hear that you have encountered issues in adding items to your cart.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Extremely slow website. I started shopping at 6 in the evening and finished at 10:30pm. Very time consuming experience. "
“Hi,
We sincerely apologize for the slowness you have experienced in placing an order with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Good clothes for a good price"
"I originally posted a 5 star review. Purchased 7 pairs of PJs for Christmas. Took one out of package to check out and was impressed with the quality for the price.
Now it’s Christmas Eve and we’ve all put on our new PJs. The white shirts are all stained yellow. My husband joked “did a cat pee on your shirt too?” because it looks like someone peed on it. Each shirt is stained in a different way. "
“Hi,
We sincerely apologize if the quality of the items you received is not as expected.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"love its cute clothes "
"Received my order.very good quality products and unique designs.only draw back is I had to pay custom fees."
"Fast delivery, beautiful clothes, great price! Can't beat it!!!"
"All good delivery came before the date I was quoted"
"Amazing and adorable clothes for a great price"
"Ordered Christmas pajamas for a photoshoot back at the beginning of the month and they still have not shipped with 2 days until Christmas. I was originally quoted Dec 20-23 for delivery. When they arrive I won't be able to return them because all of the Christmas pajamas were on clearance and clearance items aren't eligible for refunds. Most upset that I literally wasted money."
“Hi,
We sincerely apologize for the issues you have encountered regarding the delivery of your package.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Good stuff, smooth, overall good experience "
"Muy practico y amigable muy util "
A rep from PatPat, interfocus, has responded:
“Hi,
We sincerely apologize for the issues you have encountered.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you give us a chance, we wish for your full satisfaction and hope that you will allow us to speak with you to discuss the situation.
Kindly send us an email to https://www.PatPat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”