"
the webpage is easy to navigate. Need to improve: always return the user to the same point on the purchase page, maintaining the sequence of items presentation."
"So, far we have loved our goclean clothing, hoping this last order does not disappoint."
"a great amount of choice to choose from "
"The baby shoes that I ordered are priced for $1.99 but at checkout the price is for $5.99 please correct and refund me the balance and any other one that I might have missed "
"I have spend a few hundred dollars with Patpat the past two years so I have accumulated some points. I redeemed 200 points for a $10 voucher but the voucher is no where to be found.
Not only did I lose the points for redeeming the voucher but I didn't even get the $10 off.
Terrible customer service "
“Hi,
We sincerely apologize for the issue you have encountered with your Patpat Points. We are sorry if you were not able to apply the voucher you redeemed thru points in your order. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"Trying to check out using a visa or MasterCard is very difficult. The site constantly rejects it and forces you to use Paypal. "
“Hi,
We sincerely apologize for the issue you have encountered with your payment method. We are sorry if you had difficulty using your visa and Mastercard upon check out. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"encontrei o que estava procurando, ao jeito que eu imaginei"
"No itch during order, satisfying"
"I love this shop every thing is reasonably priced . and good value for growing children."
"Loved all the product their cute especially for little ones"
"What a beautiful array of different kids clothing at fantastic prices. No wonder I keep returning to this site. Keep up the good work PatPat."
"Love the clothes and my granddaughter is the best dressed in her day care. Not bragging just saying. She is a doll and everyone comments how adorable she looks everyday. She is my pride and joy."
"My daughter wanted matching jammies for her family without Christmas theme so they could wear them other times of the year. Great selection but she wanted the Shark theme. Thank you for making it an easy choice!"
"Should be more delivery options for urgent need"
"Ich bin sehr zufrieden mit Euch, da ich hier gute Sachen für meinen Enkel bekomme, Danke."
A rep from PatPat, PatPat., has responded:
“Hi,
We sincerely apologize for the issue you have encountered with our promotion. We are sorry if you were not able to apply the $1.99 promo in your orders. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”