"only 1.98 item. Says one per customer. Appears as though one item each. Very misleading. "
"Excellent products and a lot of choices. Would love that the delivery time would reduce in Canada :) "
"First time shopping with pat pat"
“Hi,
We truly appreciate the time you've taken to provide feedback on your experience in shopping with us.
If you have any other concerns with the items you will receive in the future, please don't hesitate to contact us first as we will be happy to assist you with it.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"My only issue is, the water mat was suppose to be 1.99 since I am a first type ordered. It charged me 8.09. Precious things."
"i like models, but i would like more acessories with the clothes"
"great selections for babies"
"Although I have Canada region selected in the app, it still shows in US pricing and it doesnt allow me to check out in the app. Why give a selection of regions if it doesnt work as it should? Hopefully my order arrives in a decent time and the items were worth the hassle. "
“Hi,
We sincerely apologize for the confusion in changing the currency to your own country setting.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"1st time shopper will see"
"i really love the site I just gpt on it."
"I love the price, selection, quality of your clothing. It helps me a lot when buying new clothes for twin toddler GrandSons."
"Very affordable clothing for stylish mothers to dress their daughters!"
"I had some issues with a previous order I needed to cancel due to some errors I made but the system would not process the cancelation. I reached out by phone and they went above and beyond to stop my order and communication was great."
"love the clothes here great selection "
"Great online store quality designs all around."
"I enjoyed shopping your wreath prices! Can’t wait to see the quality of your clothes!!"
A rep from PatPat, PatPat., has responded:
“Hi,
We sincerely apologize if you have encountered issues when checking out.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”