"The folks at the front desk are great. It's always a pleasure each time I come and pick up my parts. Thank you! Keep up the good work. "

"Part lady wasn't going to work a minute past 3 PM last Saturday, even though I asked to purchase an $1100 tonneau cover at 2:49 PM. Said an online order was best. Cost me a second trip from Richardson. Black guy at pickup was very helpful and considerate. Helped me load the heavy item. He deserves a bonus or raise. "

"I've already contacted corporate "

"Ordered some dashboard bulbs on 11/18/24. It's been 6 days and items has not shipped yet."

"Received quickly and was exactly what I expected! Highly recommend Pat Lobb for all your Toyota needs!"

"Ordered online was available it a few days. Quick pick up and excellent price "

"Amazing. Will Come again to buy parts."

"I ordered OEM wiper blades, the order was accepted and paid for. Received an email that what I ordered was only available as a box of 5. Canceled the order. It was 2 pieces, 2 different sizes. "

"Ordered a part online they told me it was in met the parts counter guy he was a pleasure walked right out and all was good."

"We recently purchased 2 vehicles over the last several months. We dealt with Clayton and JD in sales for our most recent purchase. They took the time to answer questions and never pressured us.

We dealt with John in finance and it was an easy and quick process.

JD, Clayton and John were all easy to deal with and friendly.

"

"A car battery was ordered for pickup (in stock) on the website. Once I got to the location, service rep could not locate my order; then told me it was the wrong battery ordered."

"Part was exact fit! Very fast turnaround.
"

"I was went the wrong package and all they said was are you sure. Open the box to make sure. Still I haven’t revived any info on how to retrieve the correct part I ordered. "

"Very helpful finding the correct part. Very friendly on phone and at parts pickup."

"Easy transaction and fast ship. Excellent"