"Purchased carpet floor mats for my new RAV4 Great price, fast shipping, and perfect fit.
Thanks!"
"I bought brake pads, called to see if they were ready (they would be i was told), arrived and picked them up in less than 5 minutes."
"It was easy and fast to pick my order. "
"Worst possible experience I could imagine. "
"I found the floor mats I wanted on line and called to see what and how to go about getting them. The lady that answered the phone explained that what I saw on line was exactly what I was looking for by describing it to me, and she told me that if I ordered it online I would get the discount. So, I ordered them and waited for the email indicating they were ready to pick up. After work I went to the dealership to pick them up. I found the counter, quickly received my floor mats and went to my truck where I started opening the box. When the Toyota guy standing near me saw what I was doing he jumped in and helped me take my old mats out and put the new mats in. It went perfectly, in fact better than I thought it would. Great service all the way around. I would do it again in a moment."
"it was a good experience and would go back..."
"The folks at the front desk are great. It's always a pleasure each time I come and pick up my parts. Thank you! Keep up the good work. "
"Part lady wasn't going to work a minute past 3 PM last Saturday, even though I asked to purchase an $1100 tonneau cover at 2:49 PM. Said an online order was best. Cost me a second trip from Richardson. Black guy at pickup was very helpful and considerate. Helped me load the heavy item. He deserves a bonus or raise. "
"I've already contacted corporate "
"Ordered some dashboard bulbs on 11/18/24. It's been 6 days and items has not shipped yet."
"Received quickly and was exactly what I expected! Highly recommend Pat Lobb for all your Toyota needs!"
"Ordered online was available it a few days. Quick pick up and excellent price "
"Amazing. Will Come again to buy parts."
"I ordered OEM wiper blades, the order was accepted and paid for. Received an email that what I ordered was only available as a box of 5. Canceled the order. It was 2 pieces, 2 different sizes. "
"Ordered a part online they told me it was in met the parts counter guy he was a pleasure walked right out and all was good."