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Product & services pricing
4.07/5
Chance of future purchase:
2.92/5
Shipping & packaging:
2.09/5
Customer service:
2.09/5
Return/Replacement policy:
3.34/5

Verified
5/5

2018-09-21

Great service

"Received my order promptly and in good condition."

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Verified
5/5

2018-09-21

Excellent

"Ordered 2 pillow shams to match bedspread I already ordered 6 months ago, they matched perfectly, fast delivery time and excellent craftsmanship. I would definitely order from them again and recommend them to friends and family ."


Verified
5/5

2018-09-21

comforter set

"ordered product and was delivered within 4 days also called customer service to ask question and they were extremely helpful and courteous
recommend them to everyone
"


Verified
5/5

2018-09-21

My Luck Day!

"Was I ever lucky to run across Paul’s when searching for a particular comforter I’d seen at a competitor. I saved a ton of $$ going w Paul’s. Check it out!! I think you’ll be pleased. "


Verified
5/5

2018-09-21

Gorgeous product / lace curtains

"I loved the product and the gal who helped me via email, as part of my order was out of stock, was awesome. "


Verified
5/5

2018-09-21

Nice products

"The bed set I bought was very nice quality that I don't often see when ordering online. I had some questions I emailed to them and they responded promptly. Good experience."


Verified
5/5

2018-09-21

Excellent customer service

"When I ordered my comforter and curtains from another company I wasn't told until 2 months later that the curtains were discontinued after I already got the the comforter. I found the curtains on Paul's Home Fashions and ordered them. When they came up backordered I called the company and spoke with the owner, she called the manufacture directly and then called me back to tell me they are not discontinued only on back order. She was a delight to deal with and I very much appreciated the follow up and her concern for me to get the set I ordered. "


Verified
5/5

2018-09-21

Star Quilt

"Love the star quilt and window curtains!! Would buy from Paul’s Home Fashion again."


Verified
5/5

2018-09-21

Professional and courteous!

"Service AND product quality are outstanding."

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Verified
5/5

2015-11-20

Perfect for Sure

"I have recently moved and had the Christmas Quilt that I ordered at my previous address from you and have received it at a much lower price on sale; I will return to order the decorative pillows shortly!"


Verified
3/5

2018-09-21

not as depicted on the website

"While the material was what I expected, the color and length were not. There was a disclaimer concerning color, but what I received was not even a shading difference, it was a different color. It also stated the lengths were not as described above beneath the order box. So I ordered per the explanation. The lengths given at the top were correct, not the explanation. I have to hem the curtains and put them in a different room than I originally planned. Not sure I will buy again."


Verified
2/5

2018-09-21

Still waiting for a backorder

"Bought a quilt because I was told the valences would be coming in later. That was two months ago- still waiting for the valences."


Verified
5/5

2018-09-21

Always great

"These folks are responsive and will always answer questions and keep you informed of shipments. I will always recommend them. "


Verified
4/5

2018-09-21

Pretty happy overall

"The merchandise was packaged well and is exactly how it was pictured on the website. Prices were good, but it did seem to take a while to receive my order...11 days from the order date."


Verified
5/5

2018-09-21

Top notch

"I love my curtains. I plan to purchase more. I use to make my own. This are made with quality fabric and workmanship. I am very pleased. "