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Product & services pricing
4.07/5
Chance of future purchase:
2.92/5
Shipping & packaging:
2.09/5
Customer service:
2.09/5
Return/Replacement policy:
3.34/5

Verified
1/5

2017-03-19

Keep your website up to date!

"I wanted to purchase a Waverly quilt with a matching valance. I was only able to find the valance on Paul's Home Fashions website. I ordered the quilt, it was shipped within 3 days. It looks lovely. However after being charged to my credit card with the purchase, I rec'd. an email stating that they no longer had this item in stock. With a nice "sorry", your credit card will be refunded. Make darn sure your website is UP-TO-DATE! I won't be ordering from here again, although they had some nice products."


Verified
3/5

2017-03-15

don't know

"Did not receive my order yet."


Verified
5/5

2017-02-21

The Croscill bedding was beautiful!!!!

"I would order from Paul's home Fashions again!"


Verified
2/5

2017-02-16

Nice products but STAY ORGANIZED with returns

"Hi, It's possible that my experience returning a product to Paul's Home Fashion's was just a fluke, but I'm letting you know about this just in case. I purchased a quilt from them (GREAT QUALITY, PRICED PROPERLY, BEAUTIFUL DESIGN) but it just didn't go as well with the design of the bedroom as I thought it would. So, I contacted the company to find out its return policy and followed the instructions for the return. 2 1/2 months went by and I never heard from the company - no email confirmation of the return, no charge-back on my credit card. So, I called them to find out what was going on and they said that the warehouse did receive the return two months ago, but "for some reason" I was never sent confirmation of the return - nor was I provided with the credit to my card. Perhaps this was just a fluke, but maybe not. If I had not been organized with my credit card statement, I wouldn't have noticed the lack of credit and would have been out nearly $300 which is what I spent on the original order. So, if you do make a return, make sure to follow up to make sure that your return is processed - you can't just assume that it's taking place. "

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Pricing of products and services
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Likelihood of customers making future purchases
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Overall customer service
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Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges

Verified
5/5

2017-02-12

Happy in the mountains

"The woodland lace curtains were the perfect window treatments for our cabin. I love them! We have a small livingroom and the curtains have brightened it up, just the right touch. The beat part is it was here in just a few days! Would absolutely recommend Paul's Home Fashions."


Verified
5/5

2017-01-22

Do your research. Find the best deal. Purchase what you really want.

"I saw a very appealing way of hanging lace curtains on google while searching for Victorian style curtains. I looked into it and after much searching I decided THAT'S the lookI I want! Of course with me being frugal, I had to find the best deal. Paul's had the curtains for the best price with the shipping included."


Verified
2/5

2017-01-21

Where R U?

"Wondering what is taking so long to receive my package.... I had hoped to have my valances but now we rare into another week....ordered online 1/13/17. If there is a problem I would appreciate knowing."


Verified
5/5

2017-01-19

Again

"I was so pleased I ordered again!!!"


Verified
5/5

2017-01-19

Pleasant, and Easy

"very smooth and easy placement of order and delivery was very quick."


Verified
5/5

2016-12-27

Curtain search

"Search feature is extremely helpful-able to narrow down choices immediately. Descriptions of product are accurate. Quality of product is excellent. Delivery was timely. Overall good shopping experience. "


Verified
3/5

2016-12-22

Items Not In Stock

"I ordered two items but unfortunately, they are not in stock. Paul's Home Fashions called me and I elected to have the purchase price refunded."


Verified
5/5

2016-12-16

Love, Love, love the Carly Lace Curtains with Attached Valance.

"Ordered 4 sets of these curtains and they are just beautiful. Only one tassel fell apart, but with four sets it didn't really show. The service was great, and a very speedy delivery.
Would recommend anyone to buy from you. Thank you for making this woman happy!
"


Verified
4/5

2016-12-15

haven't received order yet

"I have not received the shams yet"


Verified
5/5

2016-12-09

delivered as they said they would

"The bedspread was exactly the size they said it would be. The material was of very good quality. The color was exactly as show on the internet site. I am very pleased."


Verified
2/5

2016-12-09

Die lot differences

"I like this set except for the die lot difference on the two euro shams. I took a picture to post but I don't see where I can add it."