"On line was great. No problems at all. However using an Indian call centre with people that i cannot understand is dreadful."

"Fairly straight forward allthough as it approaches payday they do tend to pester you even after they have managed to get in touch with you"

"Fast service, interactive help is good. payment of funds could be quicker."

"I didn't get the code sent to my phone automatically, but PDUK called my later and resent it. So I think that is pretty good service. The only reason I did not award 5 stars is because of the automation failure."

"Having used Payday UK,I am extremely impressed by their efficient and professional service. My request for a payday loan was dealt with within the hour and funds deposited the same day. Their customer service set a very high benchmark for many other companies to follow. A company I will definitely recommend to anyone who was considering a payday loan!

UPDATE ON THE ABOVE!
Despite having called then in advance to advise that due to a situation outwith my control (BACS transfer at work had failed and we were paid by cheque for this month only)that I could not make payment until the day AFTER it was due as the cheque would not clear till then. I was emailed back and basically told .. tough! The day my payment was due I received no fewer that 4 phone calls from their collections team (one of them at work!). I fully explained the situation to the first caller and advised that the payment would definitely be made the following day.... but still received further calls!! In the end I advised them I was going to consult a solicitor (whom I work for about harassment!). How many times in one day can I advise that the funds are not available till the next day.... and that nothing was going to change!!"