"Their prices beat everyone's with the free shipping, which really sweetened it for me. I ended up getting a bay drive, a side panel and a laser LED. They packed it well, but unfortunately it was damaged but they sent me a replacement and i had it in hand in less than 72 hours from my original complaint."
"My wife and I have purchased numerous computer accessories from PC Toys. Have been very satisfied with price, timely shipping, and customer service."
"First time buying from them and rec'd within the time frame. Their prices are decent and Definitely I would buy from them again! Thank You!!!"
"bought a bunch of $1.50 rounded ide cables. i had ordered some from SVC a week ago, and noticed that the quality on these are better than some $4-5 ones i had before. the ide are twisted pair and the connector end of the cable is still solid flat cable (isnt split into strands) so you have less chance of breaking off a wire.
i've converted all my cables into pctoys cables now (about 8 ata66 rounded cables, no problems).
free shipping at $20 is GREAT. got to my door in 2 days."
"I will never shop at PCToys again. They have a 10" IDE, red UV sensitive cable that on their store has a candy red glow to it. I bought two and the cable didn't react to UV and was a dark burgundy black, and the plastic sleeves at the end were a cutesy pink. They either doctored the photos or something, but it adds up to false advertising. Why would I want to make another purchase based on this experience. If they provided false advertising once, they could do it again."
"Simple order for a single fan took seven days to deliver from time of purchase to delivery (and no I don't live in Russia or Alaska - WA to AR)
And once the fan did arrive it was broken in three places. Now the fan may have been broken by UPS, but it should have been packaged in a way to ensure that it arrived safely. It was packed in an envelope with some bubble pack. UPDATE: I WAS CONTACTED BY A REAL PERSON FROM PCTOYS (TIM - VERY HELPFUL FELLOW). HE APOLOGIZED FOR THE PROBLEM AND ARRANGED FOR A REPLACEMENT FAN AT NO COST. THEREFORE I'M RETRACTING MY NEGATIVE RESPONSE AND WHOLE HEARTEDLY RECOMMENDING THIS E-TAILER. EXCELLENT CUSTOMER SERVICE!"
"Good prices, exactly what I ordered, order was processed fast, everything went smooth. I will buy from them again."
"Ordered a large collection of case lighting, cable sleeves, power connectors, fans, and a temp monitor. Order was shipped promptly and arrived on schedual. On of the items, a cold cathode fluorescent light tube, was non-functional on arrival (no obvious external damage) which is a common occurance, I'm told. I replied to my order summary email (don't call them, email is responded to faster) with an explanation of my problem. They shipped out a replacement (no questions asked, no charge) that evening by UPS ground. Received it today, everything works fine. Good prices, moderate shipping costs, excellent replacement policy."
"Excellent price, excellent service, delivered as promised. Recommend this e-store."
"I was participating in a decent sized secret santa group this year, & as usual, was running late. I looked up a particular item because it was under the spending limit & fit the receivers want list. I took about two minutes to place my order in full, as well as leave a small note at the bottom to omit my info(since it was suppose to be a surprise). To show how considerate of their customers, a representative called me up not thirty minutes later to confirm what I put in the notes. I was amazed, because rarely does any merchant ever read those words, let alone call you back so promptly to confirm.
My order was delivered & signed for with plenty of time before Christmas. Thank you guys."
"Definately impressed with this vendor..
Ordered a Dual Cold cathode kit (UV) and an IDE cable (UV Blue)
one of the cold cathodes would not light. I sent them an E-Mail within a couple days, Never got a response. Recieved a UPS package with a replacement Dual Cathode kit No charge, no shipping back etc..
I will definately be doing more shopping through them.
On a side note: The replacement I recieved had one blown tube (BUT I did wind up with 2 working inverters, and what I originally purchased).. "
"Ordered parts on 03/01. Paid with Paypal. Received email confirmation and tracking number on the next day. Shipping took 5 days, but that's because of location (W. Coast to E. Coast). No problem whatsoever with the order."
"This company stood behind their product 100% in providing me with a "hassel free" RMA replacement for one of their products, even though I had purchased it through a third party vendor. Their responses were prompt and friendly. If only all vendors were as professional......."
"I had known about these folks from word of mouth for months, but hadn't ordered until recently. I'm glad I did!! The prices as good or better than any others I checked, the quality of the parts is fantastic, and the shipping materiels were excellent. Fast service and being close by meant my parts arrived the same day I received shipping notification. I'll buy here again."
"Fantastic well made cables with 100x more strength than regular IDE/SCSI cables for 1/10 thwe price. Highly recommend and customer service is second to none! Tim was absolutely amazing with sales and customer support.
Mitch Posner"