"All was as promised. The replacement coffee carafe was the correct name brand depicted in the listing."
"The product showed up on time, and was exactly what I ordered. Also, it was undamaged."
"Great transaction well package, fast shipping. Thanks Bob"
"Timely delivery, as described, and good price."
"The Color was off and it was not what I was expecting."
"The initial item I wanted was back-ordered so I got an email saying they would refund my purchase price and gave me a coupon on future orders which I thought was great. The replacement item I ordered was also back-ordered but I wasn't told this until I followed up a week later. Then it really went south with partial orders being delivered, then held up, new accounts being created...it was far from smooth and I didn't really get what I wanted in the quantity I wanted. Customer service was not great."
"the people at the desk were very nice and helpful"
"Ordered stoneware dishes Sunday, recieved them Wednesday. I was concerned about breakage but they were packaged very well so no problems.
I found the same dishes at a few other retailers but cost plus shipping was much higher.
Love the dishes."
"I obtained excellent service."
"Had what I wanted at a very good price!"
"I placed an order for three cutting boards. After a month passed and they still hadn't arrived, I contacted the company. The rep stated my order was "sitting on the dock" and would be shipped tomorrow. After 2 more weeks and my order still fails to show, I call them again. Another rep looks at my order and tells me that it's "sitting on the dock" and will be shipped the next day. After another week and no order, I try a third time to call them but their voicemail box is full and not accepting messages. Left with no choice, I had to request a chargeback with my CC company."
"Disappointed... the actual holder was broken and I had to super glue it together. It still doesn't stay intact. Breaks every time I change the toilet paper. It is a special design so I can't find a replacement. I tried contacting the company, but it is VERY difficult to get through to them. Also, the stand itself is very wobbly. We can't even tighten it with a socket set. However, it matches my bathroom decor with the square base, so I am keeping it for now."
"Very pleased. Product was received on a timely basis and was packaged very well. Would definitely purchase from this company again.
Thank you"
"They had what I needed and delivered speedily. Would easily recommend."
"Had exactly the same item and 1/3 the local cost. Great find, great service."