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Peach PC

4 reviews
1.25 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2004-11-20

"actual year was 2001, They were horrable, the canceled my order when I complained about them not processing my credit card."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

1/5

2002-06-20

"Had excellent prior experience with this company, so I ordered from them again. The results were disasterous. To summarize, one of the parts was DOA. They charged me $15 to ship a replacement, then sent the replacement to the billing address rather than the shipping address, and therefore no one was there to sign off for UPS, so it was returned. They charged me ANOTHER $15 and re-shipped it to the proper address, where it eventually arrived in working order. Further, upon calling their customer service phone number, I had a manager hang up on me twice (without me being rude). Will never do business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-06-09

"Purchased 2ea 1.7gig Celeron/mainboard combos.
Picked them up at their office in Atlanta. I had priced them on Pricewatch and had them in my hand upon arrival. These were retail boxed items and there was no problem getting the price advertised. I was in and out in just a few minutes. (Just the way I like it) Excellent people to Deal with.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time

1/5

2002-06-03

"This company has some really bad practices. I called them up and asked if they had a ABIT VP6 motherboard in stock, he said yes. I went to there location (that I got from there website) the next day and found out there store is really First Computer Systems Inc. I asked about PeachPc and she told me that they only receive their orders and it is a Internet only company. If I look at there websites, they are really the same (PeachPc and FCS). I asked about the motherboard and she made a call and a person came from the back and stated he had the board. He told me the price, I paid and he told me to go around to the back and pick it up. When I got it home and started looking at the board I found it covered in dust, three of the capacitors were puffed up and one of the zif sockets was cracked, there is no way to mount a fan on it. I took it back to a store that was closer to home (after finding out who they really are), he took one look at it and he was amazed that they sold it to me. He printed off a refund. Well I checked my account and wouldn’t you know it. I got charged. I would not recommend PeachPc or FCS"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A