"My experience was generally a good one."
"I enjoy the proximity of Peebles to my home. I usually find something to purchase with every visit."
"I was not satisfied with the Chardon OH location."
"Restroom was out of soap. Would prefer paper towels to air dryer in restroom. Shoes were disorganized as well as dressing room. May distract others but I'm ok with it."
"The store was a mess there was a huge line for the fitting room and the sale items were not stocked however the cashier as busy as she was was very helpful and extremely polite"
"I shopped on Saturday and received a 50% of clearance coupon and was told today that it was good on only one item. Later I came back and saw a lady use the same coupon for 50% 0ff the ENTIRE order. Your associate Samantha 001449141 miss informed me and I could have bought more items with the 50% coupon. NOT HAPPY WITH HER MISINFORMATION!!!!!I am very not happy with 6the service and how they handled the 50% coupon"
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730”
"Overall experience with the Peebles store was good but When I got in line to check out there was 1 lady in front of me. When it was my turn to check out, the girl at the register asked if I could go to the end of the line at another register, (which already had 4 people in line) because she was going on break. I only had 1 item and I was already waiting in line. She saw me when I got in line and never mentioned anything until it was my turn...I said can you please just ring me out real quick? She rolled her eyes and sighed loudly and kept sighing the whole time she was checking me out and it only took one minute. It was very rude I was shocked that she would expect me to go to the end of the line at another register after I just waited for her to check me out. It was ridiculous and laughable how she tried so hard to make feel like I was inconveniencing her."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. ”
"This visit was fine; returned with my daughter on Saturday."
"The young lady who checked me out, Crysania, was very friendly. She even suggested items I should be looking for the next time I visit."
"Crysania was fantastic! I am not completely familiar with the store and the sales. Crysania explained the current promotions perfectly, and as a result, I opened a store account to take advantage of the further savings. I appreciated Crysania's attention to detail as my purchases were folded like an expert and with care. Crysania added a special measure to the experience, and I enjoyed her personality throughout the check-out. Crysania went above and beyond - thank you!"
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see
you again soon!
”
"I enjoy shopping at Peebles. I do not enjoy the long wait to pay the cashier."
"Let's see -- Jean was very helpful when I picked up several coats --- fabulous deal!Chrysannia has been wonderfully attentive; When I went in last week, she was able to assist me in finding the types of slacks I wanted. Even though she is not at all in the size category, she was very helpful!Pascha has been GREAT! When I am in there, she is on register; I had a question about similar pieces of jewelry and Pascha took the time to scan both pieces to see the price and to let me know why one was not yest discounted."
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associates. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see
you again soon!
”
"The checkout gal is so very positive and friendly, it adds to my day!"
"I love the selection and convenience of shopping at Peebles."
"There were two associates in the store to wait on people. there were about 30 purchasing people in the store, this made for check out lines and no one to ask a question to unless you got in the long line which is what happened to me."
A rep from Peebles, Chardon, OH, rbSTAGE, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”