"love the store but received a coupon to come back for 40% off shoes valid 3/23/17-3/26/17 I was there on 3/25/17 A expired coupon!!! had only one day I would of use it the following Saturday. was very disapointed"
"I am a plus size senior citizen and I like to dress in style. Peebles sells styles that I feel are trendy in my size so I do not have to look like an old Granny!"
"Always a good experience. Staff is helpful. Good quality merchandise."
"Most recently there is a lot of working going on, but the stores seem less organized and messy. The shoe department is harder to shop since the stock is now on shelves rather than full service."
"was a good experience, and i am getting compliments on my purchases from friends and family"
"New spring items looked trendy."
"I'm really happy. last time I was there, and associate signed me up for the style circle rewards. I'm glad she did. the coupons that print out when checking out are actually really good coupons. it makes me want to come back."
"Same cashier as last week she's not friendly at all and do not understand her at all"
"I love walking around and looking and shopping. I love all the discounts I get also."
"I did not find Alfred Dunner in the plus department. In the past, Alfred Dunner was carried there. Also, I saw Easy Spirit shoes I wanted to purchase but they were not available in my size (10). Also the survey needs additional answers such as Not Applicable (i.e., friendliness of associate prior to purchase - I did not speak to an associate while browing the store). Reason for No. 33 - I did not shop at store or online as I did not live in the area. So answer such as recently moved to location near store might be applicable in responses to some questions, or again, a Not Applicable."
"good selection friendly staff"
"I love the great deals and coupons you offer."
"I like shopping there they usually have some real good deals."
"It was good this survey is to long. I value you wanting to know but my life is busy. If I would have known it would take this long I wouldn't have done it"
"It is very nice to have a local store that has so many awesome items at great prices. All of the associates have been very helpful!"
A rep from Peebles, Crystal City, MO, rbSTAGE, has responded:
“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. We sincerely hope to earn back your business.”