"Overall a good experience. However, I wish you would carry at least one shade of foundation in the Clinque section. Every time I come in needing my shade you all never carry it."
"Found garments to fulfill my needs at exceptional prices."
"I was in and out within a short amount of time, and the associates were very helpful in helping me find the right product."
"we had an excellent sales associate. However, there was a female that may have been a manager and she was awful. treated the associate working with us very bad. I almost called her out in front of other customers."
"I like shopping at Peebles. I always check out the new styles and clothing that come in."
"Most of the negatives I have to express are due to the size of the store. I would like to see the store square footage increased so that racks are not so close together and displays would be much nicer. Also, I suppose by increasing the store size there would be room for more selections especially in baby, toddler, all shoes and home furnishings. I believe if this store were enlarged and more was offered there would be less chance of another department store coming in to Franklin. The merchandise at Peebles is commensurate with the population. Not too cheap and not too expensive. Craig was the associate that assisted me today and as always he is very professional in every way. Occasionally an associates seems uninformed and not as familiar with various aspects of the store and policies. Peebles needs to explore ways to improve training of associates and ways to retain good help. Craig definitely stands out as an excellent example of what this store should represent."
"Good, I received fast, courteous service"
"Quick and courteous service"
"Did not experience any issues."
"I continue to shop at the store, but it needs to be cleaned up and better arranged. The shoe department is a mess. I feel they need more help to get the store in shape and keep it that way."
"Kimberly was my associate today and she was very pleasant and insured that the prices rang up accurately. The shoe department was disorganized today and also a few days ago. Shortage of associates."
"comfortable, good selection"
"great deals, like coupon discounts and birthday rrward"
"It was very enjoyable. Great price on great quality clothing."
"great selection of name brand items"
A rep from Peebles, Franklin, NC, rbSTAGE, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associate to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437.
”