"My experience at the stoe was a nice one on Sateuday all the staff in the Store were nice. I was in the Store for 1 1/2 hours look for a dress for my grandchild. We tryed three diffenet one until we found one That is why I like to shop in the store Thank you"
"The Peebles in Geneva is very messy and gives the feeling of a bargain basement kind of shop. The sales associates seem rushed and hurried, clearly overworked. The Peebles in nearby Canandaigua gives the feeling of a clean, well organized upscale store. I prefer shopping there but Geneva is much closer to my home. Why such a distinct difference? The Geneva Peebles is the only clothing store in town so it would be great if they could up their game in presentation and cleanliness. I'll still shop there for the petite section but some extra staff could keep the associates smiling and the place more organized. Some of the clerks knock themselves out to be friendly and helpful, but the overall feeling of the store is not a good one in the presentation of the clothing and the messiness of the dressing rooms."
"In general, my experience has been ok. However, I find that the particular store I visit in my small city is not as pleasant as is the experience I have had in the 2 other stores located nearby. This particular experience was negative in the extreme!"
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”
"Your racks are to close its very hard getting up to them to purchase"
"I always enjoy what I can find there"
"over all I would shop at Peebles. I would recommend to others to shop there."
"Could have more people at registers but wait wasn't too bad. Associates very friendly."
"We rented a tuxedo for our son's Senior Ball. Very friendly and knowledgeable. The price was about half what we would have spent at an actual tuxedo rental shop."
"This store (Geneva, NY) keeps getting better and better. Why would I bother driving an hour to the mall with a great store right here in my hometown. I want this store to stay for sure. I will continue to support it. You have a great staff here and in Canandaigua, NY too. I would hate to see it go away. Thank you !!"
"I'm always treated friendly and asked if I need assistance. The staff is very informative about all the coupons and get you the best deal.Everyone knows where I shop.Even the staff notices when I haven't been there which is rarely."
"I was very satisfied and found just what I was looking for.I had two young shoppers with me and they were able to help me look for the outfits we bought. The products were at a nice level for them to help too."
"Good. There is a variety of items in the store I normally shop but I only went in for one specific item this time."
"Friendly service. Very helpful at checkout. (Kassandra) The only negative is the Peebles store does not have regular shopping carts. The long bulky carts make it hard to get between the departments."
"going to Peebles is ok - i usually can find something or a gift for someone - the problem with this particular store in our area is that it isn't organized - the racks are way too full - the clothes are smashed together which makes it hard to shop - there are 3 other stores in our area and they are all neat and tidy and are set up so that it is easy to walk around the racks - not sure why this store can't be like that - i've actually walked out of this store without buying anything just because it's overwhelming - also, they never have enough cashiers open - i mean during the day especially when people are working and on a limited lunch break you'd think they would have 2 cashiers on but they very seldom do -"
"The stories very crowded. I use a wheel chair and the associates are very accommodating."
A rep from Peebles, Geneva, NY, rbSTAGE, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. We look forward to working with you so we can earn back your business.
”