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Customer service:
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Return/Replacement policy:
0.00/5

Verified Peebles, New Martinsville, WV Shopper
Verified
5/5

2019-03-18

"Stage? We shop at Peebles. I AM concerned that I won't be in the drawing for the $300, because the slip says it ends 2/2/19, but I wanted to commend this store for my wonderful shopping experience, I did it anyway."


Verified Peebles, New Martinsville, WV Shopper
Verified
5/5

2019-03-06

"I usually can find items to fit without trying them on. I am familiar with brands now."


Verified Peebles, New Martinsville, WV Shopper
Verified
5/5

2019-01-25

"My visits to Peebles are always pleasant. Associates are friendly and helpful. The store is organized and clean."


Verified Peebles, New Martinsville, WV Shopper
Verified
2/5

2019-01-13

"Poor quality of associate Mary needs fired very rude throwing boxes right behind me while I shopped refused to help with make up just flat out rude had a huge attitude she makes this store look bad"


Rep reply posted 2019-01-16
A rep from Peebles, New Martinsville, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Peebles, New Martinsville, WV Shopper
Verified
3/5

2019-01-05

"I have shopped here for years and I have always been impressed with the staff and the cleanlinest of this store."


Verified Peebles, New Martinsville, WV Shopper
Verified
3/5

2018-12-07

"Usually a very pleasant shopping experience for me,disappointing that my size is so hard to find,but today the clerk that assisted with my return was extremely rude and not nice at all"


Verified Peebles, New Martinsville, WV Shopper
Verified
5/5

2018-12-05

"Walked in the store and began shopping. Mary noticed I was struggling with choosing a nice sweater for my wife. She helped me look for one and explained what else I would need to complete the set. Sure glad she offered her help. She saved the day for me."


Rep reply posted 2018-12-05
A rep from Peebles, New Martinsville, StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Peebles, New Martinsville, WV Shopper
Verified
1/5

2018-11-30

"Customer service is horrible. When looking at my receipt cashier placed a donation to my bill that I did not authorize. I do not live around store. I was visiting family when I made my purchase. When I found the charge I called store and they said oh well we can't do anything. If I wanted to make a donation I would of but a cashier should not make that decision for me"


Rep reply posted 2018-12-03
A rep from Peebles, New Martinsville, StageAM, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”


Verified Peebles, New Martinsville, WV Shopper
Verified
5/5

2018-11-30

"enjoy the clerks and seeing new fashions"


Verified Peebles, New Martinsville, WV Shopper
Verified
4/5

2018-11-26

"I like this store. It would be nice if the coupons they mail out didn't expire so soon."


Verified Peebles, New Martinsville, WV Shopper
Verified
5/5

2018-11-03

"I go to store at least once a week. Staff is friendly and have lots to choose from."


Verified Peebles, New Martinsville, WV Shopper
Verified
3/5

2018-10-27

"Not happy with the problems the store is having."


Verified Peebles, New Martinsville, WV Shopper
Verified
5/5

2018-10-20

"Love this store and the quality of merchandise"


Verified Peebles, New Martinsville, WV Shopper
Verified
5/5

2018-09-23

"love this store and the associates are all so nice"


Verified Peebles, New Martinsville, WV Shopper
Verified
5/5

2018-09-10

"Wonderful, Staff was so friendly, and eager to help find what I was looking for, Prices are very reasonable, Store is very clean and neat!!! 5 stars *****"


Rep reply posted 2018-09-10
A rep from Peebles, New Martinsville, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”