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Customer service:
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Verified Peebles, Rensselaer, NY Shopper
Verified
5/5

2017-11-18

"The shopping experience was relaxed, comfortable and fun. I enjoyed looking at everything in the store"


Verified Peebles, Rensselaer, NY Shopper
Verified
5/5

2017-11-09

"in selecting who you are shopping for Children & Grandchildren should be listed"


Verified Peebles, Rensselaer, NY Shopper
Verified
4/5

2017-10-26

"I like Peebles but the store is not laid out very well and there isn't a good selection of shoes. The clothing is difficult to find the right department and the right items."


Verified Peebles, Rensselaer, NY Shopper
Verified
4/5

2017-10-19

"I purchased some tops and jeans that were unique to what I found in other stores. However, everything was just casual and I would like to find some business and more dressy clothing to wear out to dinner, etc. There wasn't much selection in nightgowns, either. In fact, there were only pajama pants available. The store was very tightly crowded and there was not enough variety of styles, especially shoes."


Verified Peebles, Rensselaer, NY Shopper
Verified
5/5

2017-10-17

"love finding great deals!!!!"


Verified Peebles, Rensselaer, NY Shopper
Verified
5/5

2017-10-14

"love shopping at stage and finding great deals!"


Verified Peebles, Rensselaer, NY Shopper
Verified
5/5

2017-10-12

"Always like shopping Peebles, I shop in the Hudson, Troy! And The East Greenbush stores regularly."


Verified Peebles, Rensselaer, NY Shopper
Verified
5/5

2017-10-12

"This is MY store , sometimes I don't share my secrets"


Verified Peebles, Rensselaer, NY Shopper
Verified
4/5

2017-09-03

"Questions seem to assume I'm female."


Verified Peebles, Rensselaer, NY Shopper
Verified
5/5

2017-07-02

"I enjoy looking around the store at the new styles, I always find something."


Verified Peebles, Rensselaer, NY Shopper
Verified
4/5

2017-06-14

"I complete surveys from My Survey on a regular basis. This one was pretty basic and easy to complete."


Verified Peebles, Rensselaer, NY Shopper
Verified
1/5

2017-06-09

"The sales associates and assistant managers are wonderful. They always help and are willing to go the extra mile. However the store manager is very unfriendly, will not help at the register even if she sees there is a line. I had been going to this store very often up until the change in store manager about 1 year ago. The store has gone down hill since the change. It no longer is a welcoming place to shop. For this manager customer service is not what is important to her, the associates yes not her. Otherwise when she saw a line or saw me she would have made conversation with me or hopped on register to help. Customer service must come first, the associates still have the old way of treating customer with the service they had before. Not sure why you let the last manager go but boy did you lose a gem!"


Rep reply posted 2017-06-12
A rep from Peebles, Rensselaer, NY, rbSTAGE, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. ”


Verified Peebles, Rensselaer, NY Shopper
Verified
5/5

2017-06-03

"Never been in Peebles before. Always went to Bealls when I visited Florida. Loved them. Did not know Peebles was related"


Verified Peebles, Rensselaer, NY Shopper
Verified
5/5

2017-05-25

"I was in and out of the store with what I wanted in a reasonable time."


Verified Peebles, Rensselaer, NY Shopper
Verified
5/5

2017-05-10

"The store is about 5 minutes from work and i love to venture out on my lunch hour and see what i can find in the store!"