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Customer service:
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Return/Replacement policy:
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Verified Peebles, Roxboro, NC Shopper
Verified
5/5

2018-08-24

"We usually go to the Oxford store, but recently we didn't find the shoes my daughter wanted there. We were in Roxboro and stopped in and found the shoes. The Roxboro store is very nice and has a little more to offer. Overall we really like Peebles!"


Rep reply posted 2018-08-27
A rep from Peebles, Roxboro, NC, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Peebles, Roxboro, NC Shopper
Verified
4/5

2018-08-20

"You have to wait too long at the register in every department. I had to find someone."


Verified Peebles, Roxboro, NC Shopper
Verified
5/5

2018-08-20

"Has a great variety yo choose from and great sales."


Verified
1/5

2018-08-15

Check your Discount

"I purchased two sale items, one at 40%, one at 25% discount. I also had a $5 dollar coupon and senior discount. When I checked my receipt at home, I saw that I was given a 30% discount on the first item, and no discount on the second item. I returned to the store 6 days later with my receipt in hand and was told they would not correct the error. The excuse was that I would no longer get the $5 off or the senior discount if they changed the billing! Please!! Their error, no apology, no effort to make it right. My advice is to have your calculator in hand and pay close attention to the charges while making your purchase."


Rep reply posted 2018-08-15
A rep from Peebles, Roxboro, NC, StageAM, has responded:

“ Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Peebles, Roxboro, NC Shopper
Verified
4/5

2018-08-14

"As a whole it is okay. Some of the employees stand around on their cell phones and I have heard them talking about other employees to each other, which is in poor taste. The store has improved since the last manager was transferred from the Oxford store to the Roxboro store."


Verified Peebles, Roxboro, NC Shopper
Verified
5/5

2018-08-12

"My shopping experience was great"


Verified Peebles, Roxboro, NC Shopper
Verified
5/5

2018-08-09

"Great. Can park at front door . Could use some more carts when buying a lot . Great selection glad PEEBLES is in Roxboro nc"


Verified Peebles, Roxboro, NC Shopper
Verified
5/5

2018-08-01

"nice variety, friendy staff"


Verified Peebles, Roxboro, NC Shopper
Verified
5/5

2018-08-01

"Good brands, friendly, courteous and helpful sales staff."


Verified Peebles, Roxboro, NC Shopper
Verified
4/5

2018-07-29

"very good, but in the entire store (Peebles, Roxboro NC), only 2 cashiers with lines of people!!"


Verified Peebles, Roxboro, NC Shopper
Verified
5/5

2018-07-27

"Overall I had a great experience!"


Verified Peebles, Roxboro, NC Shopper
Verified
5/5

2018-07-27

"relaxing, love to look at all the styles."


Verified Peebles, Roxboro, NC Shopper
Verified
4/5

2018-07-11

"Favorably, found mds I wanted, had short wait to be rung out and gave discount for Tuesday automatically."


Verified Peebles, Roxboro, NC Shopper
Verified
5/5

2018-07-02

"Quick, easy and a no stress environment to shop in quickly but still get the quality of the item that I purchased as if I drove to a mall."


Rep reply posted 2018-07-05
A rep from Peebles, Roxboro, NC, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Peebles, Roxboro, NC Shopper
Verified
3/5

2018-06-09

"I like Peebles but the main downfall with them is the use of coupons. If you can hardly use them on anything then why have them. Employees need to be more friendly & be at the registers. I don't feel like I should have to chase down someone to pay or stand at a register for a while before anyone shows up. Also you need more than 3 dressing rooms for women. We should not have to wait a long to time to try something on. When I come in the store I don't have all day to spend in there. You need to be more aware of customers needs. All in all I like peebles a whole lot & can usually find what I am looking for, they just need to work on customer svc & their coupons."