"Cashier forgot to use my coupon then afterwards continues to tell me to keep swiping my debit card cause she screwed up and she would explain everything to me in the end but she never did"
"I love Peebles. It's the favorite store in this town. Everyone is helpful in the store and we all, including customers, get along great. It's a wonderful place."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Peebles is the only store in our community with decent prices and products that fit my needs. However, they do not always have the styles I'm interested in or the sizes I need. There is always a TON of stuff to choose from but it's not always appealing to me. Good store for younger and older folks but not so much for middle aged women."
"always sold out of shoes size 10. Today they had a size 10 in navy but I needed black of course it was sold out. Couple weeks ago I wanted tennis shoes, no size 10. I went on line found the exact shoe $10.00 cheaper with free shipping."
“Thank you for bringing this issue to our attention. Your feedback is so important, as it will help us to improve the overall shopping experience. We’ll share this information with the appropriate team, and do our best to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"I wouldn't not recommend anyone visit this store. The cashier at the makeup counter Paula was so RUDE! she even excused herself to the bathroom while I was asking her questions about a foundation."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. We sincerely hope to earn back your business.”
"I had to go to three registers before I could find a clerk to help me with a return. The last time I was in the store, I opened a box of shoes to find someone's old shoes in the box -- they must have worn the new ones out. This time, I could not find a single employee in the shoe dept or that whole side of the store for over 10 minutes. No wonder people feel emboldened to steal. But three clerks were chatting away in the men's dept - which meant they were too busy with each other to help me. Very few employees and the quality of employees has declined over the past year."
"Very good clean and friendly"
"the prices need to be lower because you can get the same items somewhere else for much less"
"again, items put to high to reach and...wanted a shirt that was new and all were gone . not enough items in different sizes"
"Ease of pickup when shipping to store was quick and friendly."
"I went in to purchase a vest for a prom. I was able to find what I was looking for. I had no problems with the visit and enjoyed my shopping experience."
"All my experiences with Peebles are always good. I love going there and I seldom leave without a package. The clerks are gracious and smiling. Nice environment."
"Couldn't find anyone to help you and had to look for someone and wait for someone to check you out."
"The store has a better selection of women’s clothing than previously. I wish they carried under armour especially for boys."
"Great because of sales and coupons"
A rep from Peebles, Roxboro, NC, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”