"Frustrated that discount coupons did not apply to what I wanted to purchase. (8)"
"Good store, always can find something that I like and sometimes more than I really need. Sales staff are friendly and willing to assist."
"Kaylee is amazing, great addittude and always smiling. She goes above and beyond to help me or another customer. If I had to choose someone to help me It would be her. I do wish that they would get better staff in that store the manger seems to be ditzy and well kind of lazy. I have often seen her on the computer while others are working hard. "
"Everything you need is at Peebles. They often have very good sales."
"Have been looking for a belt or two for some time. Finally, advised by my spouse to try Peebles. Nicely surprised as I found what I wanted and got lots of discounts so the price was great!!! Will shop there again."
"Again, I had birthday coupon, sale coupons, etc. It was obvious that my husband was buying for somone else...ladies jacket...yet no offer of discount."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"Basically I enjoy your store but do wish that you would add associates. Sometimes there are only two people in the store; the wait for assistance can be challenging. I'm retired, so time is not usually a problem, but for others it is."
"My experience was great the sales associate Kyliegh was amazing all around"
"Really enjoy shopping here. Associates are always cheerful and helpful."
"The store was very clean and organized and the staff was amazing. I will be returning for sure"
"not impressed with the survey. Question 41 asks EXCLUDING this purchase which channels have you shopped at in the past year? in store or online are your options for answering. This was my first time ever even being in this store. so there has never been a previous purchase. But i wasnt allowed to skip the question i had to answer to submit survey. Your data you are collecting is now not accurate, as i had never made a purchase from this company before. not online or in store."
"Overall experience is good; some items are not available and others are too available. I cruise the store regularly to see what's new and what different item has been returned after being bought on line that isn't available in this store."
"I find your store and you to be very personable, organized and thoughtful in the way you deal with your customers. As well as you are very consistent and productive in pleasing your customers. Thank you very much for this."
"I’ve definitely had better visits."
"Very pleased with both the gift I bought for my son and one for myself."
A rep from Peebles, Springfield, VT, StageAM, has responded:
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”