"I had a great experience with this business, will be back when I need more lens."
"They shipped it quite fast and I’m happy with the products"
"website was easy to navigate. order shipped quickly. updates were provided regularly via emails. order arrived in 2 business days. Haven't used the lens yet. But overall happy with experience."
"Good packaging, fast shipping ! LOVED IT !"
"First time ordering. Had a good experience. Fast delivery.thank you.Would recommend to others"
"Affordable price with the efficient logistic, even I ordered during the Xmas holiday period"
"I bought over 500 dollars worth of contact lenses from the company because of an Ebates promotion with PerfectLens on Boxing Day 2017. The Ebates cashback aspect did not work and it has been over two weeks. I have been emailing Ebates to rectify this and, according to them, PefectLens has not properly confirmed the order so I cannot get the agreed upon rebate. Ebates has been trying to contact this company to rectify this. I have been trying to do the same. No luck as of yet. So frustrating. I should have ordered through clearly contacts as I have done previously. Doubtful I will ever order through this company again unless the promised rebate through ebates is addressed. Consider alternative companies. There are tons of options for ordering contact lenses online.
Update - As per the reply from the company, they did confirm the order with ebates and I have received the rebate. Thank-you. I have adjusted my rating accordingly."
"Overall good experience. Will purchase again."
"I have been ordering from Perfectlens for the last year and am very pleased with the prices, sales and quick delivery! Will continue to order from them in future."
"Easy to order, arrives on time and a great price as well!"
"The service was good. The contacts themselves are crap and i’ve re-ordered different lenses through an optometrist. "
"Don't let you cancel the order once the order is placed and also when calling in for support, as #4 caller on the line, it is impossible to wait for the call to be answered unless you have a lot of time on hand and don't have to work. After waited 45 mins I am still sitting at caller #2 which is pretty sad (probably there is only one person on the phone and that person is extremely slow). Ended up hanging up the call and just let the order come. Probably not order again due to bad experience. The product itself is just the same quality, nothing to rage about."
"I got the contact lenses with very competitive pricing. checking out and shipping were seamless. definitely coming back."
"they sent my contact lenses via fedex WITHOUT requiring signature, so fedex guy left the package to the door. It was -20C at the outside, so my lenses were all frozen. When contacting perfect lenses to complain about the fact they didn't required signature for their package, they answer to me that I would have been supposed to tell them to use regular mail to post office......... bravo........."
"Good deal on the lenses, fast delivery, awesome costumer services. Hope they have lenses for astigmatism in the future. "