"I've ordered online a few times and have never had any problems. My orders arrived on time and the customer service over the phone was great. "

"The Good the bad and the ugly!

So I ordered after much thought and reviewing any video I could find 3 cases from pelicancases.com based in Arizona.
I started with ordering the 1504 in OD green which after some e-mail discussions turned out to be out of stock but due in on the 16th of April, so not being in a hurry I decided to wait for this popular colour.
Then I decided to add the 1120 and the 1010 which arrived on Monday 23rd of April. The 1504 was no where to be seen and after further investigation they had been shipped separately but under the same tracking number.
So the 1504 is MIA somewhere between Arizona and Saskatoon Canada.
I contacted pelican cases and explained what had occurred and before the end of the day they had shipped out another OD 1504 to replace the current one.
Now I am very pleased with the customer service through the last few weeks but I think it would have been worthy of a free shipping upgrade to get to the case to me ASAP.
I will order again.
Now as far as my choices-
I would highly recommend having pictures of the cases with something to give you a better scale.
I purchased the 1120 to protect my Panasonic lumix GF1 and carry the USB and battery. To be honest this case is a little small so the next size up would give me more options.
The 1010 I got for my wallet when fishing but its way too small again....
The 1504 has yet to arrive so I hope this will fit the bill.
All in all my first venture into the world of Pelican and I'm sure of many more to come.
I would highly recommend Pelicancases.com mainly due to their customer service which when ordering online is a HUGE priority.

"

"I am in the rental equipment business and needed a case to ship electronics for a last minute order. Pelican Cases rep was very helpful in finding the correct size case and their in stock inventory was quite extensive. Even though his inventory software showed several in stock, since this was a time critical order, he went the extra mile to put eyes on the case I ended up ordering just to make sure it was in stock. I ended up ordering a second case as I have two of the items I was shipping (only one was being rented in this situation). When I indicated there was no rush on the second and it was fine to send it ground service, the rep pointed out that adding it to this overnight shipment for the first case would actually be less expensive than creating a separate ground shipment. I like it when a vendor watches out for you like that. Follow up with tracking info was automated and quick and my order arrived the following day. Pricing on the product is what I would call average but in combination with the service provided would certainly push this transaction to the high end of the satisfaction scale. Very satisfied with the over all experience."

"So far a very reliable and trustworthy company selling quality products."

"Great case. Especially liked the pull apart foam. Made it so easy to customize the interior."

"Great Services and very helpful online chatting services.
GREAT BUSINESS !!!"

"fast shipping, great product"

"The cases ordered were exactly as described and shipping was quick. As always Pelican cases supplies sizes that will always fit the need."

"Easy to navigate web site. Cases came as requested and I received them quickly. Will continue to use Pelican Cases in the future."

"The cases speak for themselves, everyone knows about their strength & durability, and the lifetime guarantee is very comforting since these things will be shipped all over the country very frequently for my company. Great 1-on-1 customer service too. I had specific questions for my scenario, and I had the same representative (Eric M.) promptly and thoroughly handling my inquiries over the few days it took to get comfortable pulling the trigger. I will definitely order from Eric & Pelicancases.com again!"

"The sales people were friendly and easy to work with. I ordered the wrong case and had to return it and order another one and they were helpful guiding me through the process."

"I ordered this for my boss, so we can see if our service team can use these cases to transport service equipment. The cases have held up wondefully as we have done many test to see how well made they are. They hold all our equipment and is easy to transport with the airlines. Look professional when we arrive at the customers site.

I will be ordereing 10 more for my group."

"Great product. I keep all my backup hard drive storage in it and take it home every night. Without Pelican, I could not only lose my job, I could lose my business."

"ok would like to know when item is backordered. "

"It was just as advertised. Will continue to purchase from Pelicancases.com."