"Choice of colors was a little disappointing. On the Facebook add, I had the option to select assorted colors but, the art work could not load properly. That upload was easy but, this time I could not select the assorted colors, which I preferred. Otherwise, a good shopping experience. So many choices!"
"Saved $75 compared to National Pen on the exact product. I am very happy about that!! Pen Factory will have all my future business."
"Ordered imprinted pens for a family reunion. Great price."
"We ordered pens from you last year and were very satisfied."
"The shipping cost is about doulbeel of what they pay. I hope the pens arenice. Only time will tell."
"I saw your ad on FB so that works great for you!"
"I love these pens! I own a business and I send one in all of my orders to customers. They are comfortable to hold and write really well. This is my second order. I will be ordering more.!"
"Great job with the logo and 4 lines of information! I like the Proof option before ordering. Customer Reps are knowledgeable and friendly!"
"I was skeptical at first because similar vendors would border on 'Bait and switch' practices. I had orders in-cart with two different online vendors and they added setup fees that only applied to custom logos and not text only. They also had ridiculous shipping and "Handling" charges that they could not explain nor justify. $28.15 to ship 100 pens via UPS ground. really?!?!?!?
Here, the pricing and incentives such as free shipping (min $100 order) and no setup fees were clearly stated and honored. My Wikibuy extension found an additional 10% off and that was also honored on the checkout. I'm pleased thus far and looking forward to the arrival of my order.
UPDATE: ORDER ARRIVED!! The pens look great and they are exactly as I had expected. Shipping was on-schedule and arrived at my home (office closed due to COVID). This was a straight forward, no B-S process with no added fees, nor outrageous shipping and 'Handling' charges. This was a refreshing experience and I'm going to tell all of my friends about this. Thank you!"
"the check-out process is a pain in the ****."
"I was looking for a pen that was suitable to send to customers. this site provided exactly what I was looking for - took five minutes to complete."
"Found a special offer for pens on my social media feed. Great price!"
"The ordering process was smooth. Can’t comment on product because haven’t received it yet."
"Great. Very easy ordering. "
"The shopping experience was easy however, there was no preview to see what the finished product will look like,"