"Communication could have been better despite the fact I ordered 3500$ in parts"
"I ordered some silicone couplers and a oem coil harness. Its been two weeks now and the order still in processing stage. I had to write an email to understand what’s going on. They responded that it was out of stock! If I should have known, I will have ordered from Urotuning or Ecs tuning..."
"I'm impressed with the quality and fitment of the IE intake for the Mk6 Golf R. It's exactly what I hoped for. Highly recommend."
"Fair price, good product, fast shipping, would recommend them."
"amazing customer service went above and beyond answering questions for my 1.8t build deffinalty reccomending them to friends "
"Quick delivery Very nice product"
"IE delivered much faster than I thought it would take! Great product and amazing company! "
"Excellent service and delivery was on the me"
"Great products from a great company. Will be ordering more from them soon. Time to make some big power! "
"The pump works great and was easy to install. The only thing is that I got 2nd day air and got it in 6 days."
"Package arrived earlier than expected and quality of part is very high. "
"Not impressed! Don't have stock and not sure the items can even be obtained. "
"I ordered a week ago. Was told it would ship Thursday. No tracking sent. Still not sure if it has shipped."
"I have been buy from these guys for sometime and I have had the same experience every time. They are always willing to help when I call and their consistency is far superior then any other place.
Only thing is I wish they had not forgotten their roots and the platform they start on that made them who they are today. "
"3 stars for average. I ordered a new intake which arrived in good time but was missing a piece. I contacted their Customer Support on a Saturday and they got back to me before lunch (their time) on Monday with a packing slip for the missing piece. So far I am frustrated but I understand that mistakes happen and their quick response helps. This doesn't sound like a 3 star review except that the final piece is shipping cross country via UPS Ground. My expectation, for a company correcting a mistake, was that they would expedite things from their end a bit more than that.
As for the product, what I have of it, it was well packed and with no apparent issues. Hardware was packaged securely and everything is clean. "