ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.59/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.29/5
Customer service:
4.38/5
Return/Replacement policy:
3.75/5

Verified
5/5

2023-04-29

Great service

"Easy to order and lots of choices to choose from."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-20

The best perfume ever!!!!

"I get great compliments all the time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-16

Always the best

"Everytime a fabulous service, thanks for all you do, best brands and fair price!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2023-04-07

Late shipping

"I have ordered couple times but this last time has been very disappointing."


Verified
1/5

2023-03-22

Todo perfecto

"Todo bien Gracias a Dios Oky "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2023-03-16

Tom Ford’s Violet Blonde is my favorite scent.

"My order was delivered quickly and packaged securely both of which I love.
It is obvious that there is an ongoing demand for this fragrance. As such I do wish that the parfume goes back into a larger production so that this outrageous cost can come down.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-03-13

My husband loves it

"I have order about 6 bottles they're hugh "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2023-03-10

Good to the core

"Gift for brother well received."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-03-06

Great Experience

"Arrived in great condition, quick and easy. Very happy will order from Perfume.com again and again!
Thank you!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-03-01

Web page Scam

"After a lengthy research I chose to buy an item from Perfume.com, that seemed to be much cheaper than any other online retailers. It was not long enough to realise that my credit card was charge for a different amount and more so the credit card was charge with US dollar amount which was not my purchase. All of sudden ""the too good to be a true price"" changed to 35% more expensive than every other retailers on the market.
This company switched the sold price online bill of sale that appeared on the screen, from Canadian Dollar to US dollar while their site confirms you can purchase under Canadian conversion and is supposed to produce the Canadian Dollar value, which it did for my during the shopping, however late ron was changed.
After reaching out to them, their staff Susana shenanigan character, denied this even though I proved it to her that when purchasing n their site using the CDN for Canadian Dollar, the whole page changes to offer the final price in Canadian, however all my effort went to deaf ears. what is more disgusting is during my request to correct the price, this lade keeps pounding to continue with the sale and not once offers any solution util I read their site policy that suggested they have to accept return up to 30 days without any deductions. at the end I returned their product and lost money for the conversion process that they imposed and tried to cheat me into purchasing a higher price product. During this back and forth the product price went below what I paid for during X-mas time and even then this lady never offered to reduce and match their ongoing price. what a scam. they ruined my plan as this was a gift and was too late to purchase any where else. they delivered latest it could arrive. Be mindful of their website function as they know what they are doing and further there is no reasonable and helping customer service mentality with their structure that you may need to rely on in case of an issue. I would purchase else where to avoid any issues with this company.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-03-01

Wonderful fragrance

"I used the “original Chloe” for years
When it became obsolete I bought the newer version which is feminine and floral
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-01-31

Sand & Sable

"Fast, efficient service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-01-21

Very satisfied

"Came fast and right on date too good fragrance "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-01-21

Superior done..

"The service was excellent, great job!!"


Verified
5/5

2023-01-17

Beautiful Scent

"It's not the forbidden flowers that I was looking for but has been retired. However, I loved that scent so much that I figured I would give this other one by **** Lempicka a try and I am so happy I did. It's beautiful, floral and light but it lasts all day. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process