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5/5

2018-04-04

Got exactly what I ordered! Very happy!

"I ordered a bottle of perfume from this site and I’ll admit that I was sceptical at first because the prices were so low but they really impressed me. I ordered a bottle of Michael Kors White that arrived on time, perfect condition, and smelled wonderful. I really have no complaints and will be using this site again. "

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1/5

2017-06-18

slow, so slow

"The slowest online service I have ever experienced. They have exceeded their 20 business days... yes, 20 business days is already completely ridiculous in this day and age and especially when charged shipping fees at 25% of the purchase. The service just felt dishonest from as soon as I received the confirmation email. The first time you actually learn that it will be so slow. I wouldn't have placed the order at all. Finally received the bottle... of watered down perfume. I know this perfume as I have been using it for a while. Don't ever order from this hoax."


1/5

2016-06-09

worst ecommerce and customer service in the world

"I wished I have read these review before buying the perfume, which never arrived and for which I am fighting to be reimbursed. I used the Italian version of the website and it has the worst customer service (and I have done this job, so I know how you are supposed to do it), impolite, rude and not competent at all. I really hope to have my money back asap if the company does not want to be contacted by my lawyer.
1 star just because there is not 0!!
"

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Verified
1/5

2016-05-30

Perfume Emporium Stinks-FAKES

"I am in Australia and ordered from what pretended to be a local website. I was amazed when the goods took so long to arrive because they were a USA company and it was posted from Fiji!
My wife uses this perfume a lot so we were able to test it against the original.
1. The perfume had almost no smell-it was so diluted she had to drown herself in it to even get the merest scent.
2. The bottle was different, it had mould marks where the original was smooth.
3. The lid was different it was sprayed not through coloured plastic.
4. The bottle was larger than the original by 2mm [impossible if you know moulding processes].
In other words it was a FAKE!
To get a refund I now have to ship to the USA - at extreme cost, 1/3 the cost of the perfume.
Stay clear they are a scam.
"

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Verified
1/5

2015-01-19

"On 10.12. I ordered a perfume for Christmas which was on stock according to the homepage. I was seduced by the price. My bank account was debited on the 12.12. On the 24.12 I got the information that the parcel is shipped. It arrived here in France on 19.1. after I paid 20 Euros for custom and penalties. So at the end it was much more expensive than any other offer I found. From the homepage it was not visible that the parcel has to be shipped from the US nor that I can expect arrival only 40 days later. "

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Verified
1/5

2008-03-20

"I ordered a bottle of Eau d'Hermes from these incompetents; the price was low enough to make we want to try an unknown dealer. My card was charged; after three days, I emailed the company to find out the status of my order; I received an email saying that the order had shipped. Over a week later, I received an email saying that the order had been cancelled because the item was out of stock. Emails to customer service resulted in a snippy phone call telling me bawsically that I was a liar. I would strongly recommend that no one ever do business with these people"

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Verified
2/5

2004-12-27

"I bought a bottle of True Star Pefume. No where on the website was it indicated that the bottle was a tester. I received a box with the bottle only. The purfume was fine, but I wish they would clearly state that they were sending a tester bottle."

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5/5

2002-10-29

"I bought a tester bottle (3.4oz) of Acqua Di Gio from PerfumeEmporium. Not only was the price reasonable ($45 after shipping and various discounts) but the bottle came completely shrunkwrap, in a box! Most tester bottles don't come in nice packaging as it is, after all, a tester, but this one looked brand spanking new like one I'd buy in the store. It did say "demonstration" (in French) on the bottom of the bottle's backside, but it's for my use so I don't care! :)

Prompt shipping and fair prices make perfumeemporium.com worth shopping at.
"

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