"i love this site but it's a bummer that you are advertising eligibility for free shipping for another site but can't use your discount online. i get not using a lot of coupons/discounts but maybe have shipping discount limited to one and the sale/discount on actual merchandise separate"

"I am upset that I did not get free shipping with 3 items that totaled over $50. I also did not like the separate handling fee- I don't think that's necessary."

"Site was difficult to get to take the order"

"I’ve ordered multiple times through you and everyone has been thrilled with the gifts :)"

"Great gifts at reasonable prices and free personalization"

"I wish I was able to use multiple discount codes at once."

"Your shipping, care and handling charges continue to get larger and larger! There are too many other businesses that give free shipping to continually order from Personal Creations. I’ve used your company for a long time but that may be coming to a close. More disappointed each time I’ve ordered recently."

"Easy website to use. I liked being able to see the personalized view. Would have liked expedited delivery date options."

"I am not sure why I had to pay standard shipping when I was paying overnight shipping... you hit me twice on shipping."

"What I wanted was out of stock"

"Purchased many gifts throughout the years. Always beautiful an well made."

"I have been buying thigs for a long while and everything is always perfect"

"On my order i was first charged standard and express shipping. Called customer service. There was nothing they can do. It didnt give me option to use standard only. Deleted and went back in and was able to do standard shipping only. Thank goodness."

"I love your products but am not happy with the shipping rates!! I got charged the regulars rate with the priority rate when i wanted express. It should be one rate. It’s a little confusing!"

"I’ve never had any issues!! Love the products"