"You charge too much for shipping and handling. It cost as much as another item."

"care and handling fee? lol my $30 item ended up being $52 when all was said and done. ALSO, attempted to create an account which didnt work, didnt even register my email address. not worth it."

"Great gift idea however if you are in the middle of personalizing a gift on your phone, you lose your work any time the page refreshes. Maybe create a way to save your work while you personalize. It was pretty frustrating."

"Pleased with productOnly problem I had was when I was looking at apron the black it had red thread I wanted white thread but could not find where to change color"

"have bought 4 things - satisfied with them all so far."

"delivery and handling charges ridiculous"

"Items are as appear. Prices are reasonable."

"The website was very slow responding to my order. This was the 4th time I have tried to place an order only to be informed that an error occurred. Very frustrating."

"I really love this site for a gift idea, and I thought the prices were reasonable as well...but then you get to the review page and I am being charged for standard shipping as well as the express fee (the previous shipping page was deceptive about that cost). Then there is also a charge for Handling and Care... which is kind of like a restaurant charging for their servers to not spit in your food...it should be implied. The silly thing is, if you had just labeled the cost of my item at $65 I probably would have been fine with it. But to think I was going to be paying $45 and then so see this long list of extra fees on my order has a negative psychological effect...come on guys. You are better than this."

"Your site is easy to use, and you have many unusual/select items great for gift giving. I would have given you a ten/ten but I dislike handling charges."

"I love all your gifts, they are beautiful and unique"

"It is my 1st time ordering, and I am hoping it comes out as expected. I was a little surprised at all the charges at checkout, such as 2 shipping charges as well as a handling charge. The code for saving was very nice though. I'm sure the next order rating will be higher if this comes out well."

"I feel like that $7.99 delivery charge came out of no where. I didn’t see that it would cost me anything when I selected standard shipping. I know it offers a delivery rebate but that’s VERY inconvenient! I’ve never even heard of such a thing. And I’m not even sure I did it correctly to receive the rebate. You will be hearing from me if I don’t receive it."

"Website kept freezing and restarting"

"Very good quality of all the items. Never disappointed!"