"The extra expenses to send it are exorbitant! $14 total for STANDARD shipping/handling/care of a TShirt is absolutely ridiculous!!!"

"I love the products, but get annoyed that when I get a discount-the shipping, care, and taxes cancels out what the discount was!"

"Placed 3-4 orders in the past 2-3 years. Impressed with the quality of the personalized items I've ordered with exception to the peeling iron on bunny ears on my Easter order this year. From my first order to my last order it appears price has gone up and product quality has gone down. Very disappointed in iron bunny ear i could have done myself. But LOVE the wicker baskets and all things Embroidered. Would also LOVE to see a few more characters on the personalization lines...I can almost get my granddaughters' first and middle names on most items and would LOVE to be able to do so...brag about you constantly especially when I get the often ? Oh how cute, where did you get it, who made that for you? Thank you...LOVE your site overall!"

"This is my second order. The first time I was disappointed to see that I spent four times the price for an item the Costco was carrying. This time I was disappointed to see that at checkout an additional $25 was added onto my total: standard delivery, handling, and then priority shipping to get my order within a week. These charges should be a little more forthcoming on the site, or included in the price of the items. I won't be ordering again. This site is simply too expensive for what you get."

"My last purchase was excellent so hoping for same this time"

"I have ordered from you before am very happy with my last order"

"received a mug as a gift myself know quality is good"

"Not happy with the delivery and shipping charges-many sites to use with no shipping when spending this amt. of money! Then they connect you to a free shipping site that who knows if i'll ever see a rebate and ow has my credit card info and I couldn't get back to continoe my transaction and had to start all over and then the shipping site told me I couldn't cancel out and start over so lost the rebate and had to call them via your company to get them to remove my info!"

"Easy to navigate love your products"

"I love your products!!!!!!!!!!!"

"Because the gift I bought didn't even come in a box and I sent it to someone as a gift! Not good."

"Your shipping and care and handling charges are ridiculous. $12 total to mail one thing to me. Way overpriced. I bought an item for $19.99 and it cost me over $34 in the end."

"I like the easy to navigate website. I like how many options are available for good ideas on gifts. This is only my second time using this website but I am sure I will be back soon."

"Havent recieved my order....."

"Process pending order arrival"