"I SELECTED PRIORITY SHIPPING WHICH WAS $9.99 BUT DID NOT KNOW I WOULD BE CHARGED BOTH STANDARD AND PRIORITY. NOT HAPPY ABOUT THAT AT ALL. I NEEDED THIS TO GO OUT SO NO TIME TO DISPUTE. OVERALL I LIKE YOUR COMPANY."
"The merchandise is top quality, personalization has always been correct, and the service is fast."
"You say the personalization is free but then you change for care and handling, which makes it not seem like free personalization any longer."
"Dishonesty in pricing through the process of placing an online order. There was a presto change-o at the finish line that I had to call in to resolve and I don't have time for this. Travis corrected the final amount but what if I had not caught the change? I would have paid much more than I was led to believe I was going to pay. Shameful! Never seen this type of sham before!"
"Even though each item is personalized the delivery time is quick. Products are well made. Site is easy to navigate."
"Fun gifts to give and a good selection."
"Only comment, I could not see shipping charges until the very end. I was worried the shipping would be much higher than it was."
"this is not the first time I have purchased something from you and it certainly will not be my last. beautiful items that can be personalized, love it"
"The Welcome to my class slate does not say wether to put an ‘s or not on the end of the teacher’s name. I called Your phone number, but the worker could not tell me either. He consulted with other employees, and no one could ever give me an answer."
"Excellent and unique products."
"I ordered personalized soup bowls for my grandchildren at Easter , they loved them !"
"shipping and care charges. I asked for express and you charge standard and express, makes no sense"
"Quality has always been excellent, fast delivery."
"It is absolutely ridiculous that the shipping and handling came to just over $17 for an item that only costs $18. Especially when you consider that it will still take well over a week to receive, when the majority of other retailers ship 100% free and you are guaranteed to receive your item(s) in 1-2 days max."
"I love the product and the personalization. This makes a special graduation gift."