"The cost of shipping and handling is too high. The item appears nice but will be able to rate it better after I receive it."

"I don't like the prices of the shipping and the extra care handling. What was supposed to be $49.00 ended up being $69.65."

"I like your products but $12.00 for shipping and handling is way to high."

"Have bought from you before and have always been satisfied with everything I have ordered."

"You should warn of extra charges and also include my dusciunt"

"Opportunity to personalize gift is a nice touch."

"They create a come-hither ad, then overcharge for shipping, and add their so-called care and handling. If it wasn't for the personalization, they'd never sell a thing."

"$15 FOR STANDARD SHIPPING PLUS $5 FOR CARE AND HANDELING SEEMS EXCESSIVE TO ME!!!"

"Ease of ordering and ease of website along with quality of products."

"i loved the tshirts you had to offer. The catalog had alot of personalized items I will remember for future occasions."

"i like your items and this is the second one I have ordered.I hope I like this one as much. I do not like that only one discount is acceptable, especially for returning customers."

"The customer service is extra ordinary. So willing to help with a mistake when it was not their fault. I had an excellent experience with Raymond."

"Overall satisfaction is a 10, but I put 8 because I just ordered and it said I was selected for 20% off, but do not see that I received it."

"Hey enjoyed everything other then the fact shopping wasn’t free- and then it says free shipping- but with stipulations- and that’s annoying."

"Shipping & handling costs are too expensive!!!"