"Said free shipping over $49 I added items and still didn’t get free shipping. I would have ordered more."

"website was easy to navigate"

"Because the products are quality, and arrive as noted in order."

"I was offered 2 discounts( 30%) while ordering, one expired in a matter of seconds and the other (you have been selected for 20% off) it took the code and never took it off my price. False advertisement!!"

"your company always does a great job from start to finish with great products. Everyone likes to get a personalized gift"

"Love your thoughtful ideas!"

"Love the product - was going to order two but when I added a second glass to my order a handling fee was added that was not charged when i ordered only one glass so I canceled the second one and ordered on a different site instead. The first glass is a replacement for a set so I had to order from you but wont anymore. Don't like the extra fees charged on top of shipping."

"I feel like the shipping was too high. Also, not sure what a care and handling fee is. It is frustrating trying to stay on a budget when half the cost goes to weird fees."

"The quality of all the products i order is amazing!"

"I have always been pleased with the merchandise I have ordered"

"Your website is horrible... there is Always added fees and 'handling charges' I'm not sure what 'handling charges' are, but they should be added in the cost upfront - not a 'surprise' at the end... and your coupons, sales, discounts are misleading also. I always find a gift idea that looks reasonable and inevitably pay double when its all said and done."

"Based on website. First time buyer. Haven’t received purchase yet."

"Always exceptional products!"

"It’s been a pleasure ordering from Personal Creations. I have ordered many of personalized items from you and I have never been disappointed. I truly feel I can count on you if I need a gift and I can just send the gift to the person without sending it to myself first to do quality control. Thank you for all that you do. Your customer service is the nicest also!"

"Supposed to save 40 percent but it only gave me .25 off. Also it was $27 this morning and now it's $35."