"Love your products, but your extra charges are a deterrent. My items were only 24.99 each but your special handling fees of almost $5 and a delivery charge of almost $12 was almost as much as the item at $17 total and that did not include tax."

"That special code box, on every other company I order from that box is for the # on the back of the credit card. You seem to want another #, I finally just took the # off the box, then you allowed the order to go through. I almost gave up and would have gone to another place to order and you would have lost a sale."

"Your selections are very suitable for many occasions"

"High shipping costs plus a “care and handling “ increased the price of my order by over 50 percent ....if it was not a last minute bday gift I would have gone elsewhere"

"The only thing I don’t love is the extra $5 fee added on at the end. You should just incorporate it into the product cost."

"I haven't received the merchandise so I don't know what it will be like. Ordering was easy."

"Everything I have ordered has been perfect!"

"It said free shipping and delivery May 30th, then I ordered and to get by May 30th had to pay 11.99 for Standard Shipping, then another $14.99 for overnight and then $4.99 for Care and Handling???????"

"I have several cups and love them. On the one I ordered just now would loved to be able to add Janice & Charles as that would be the whole family. Love the product."

"I have purchased from your company before and have been very happy. When I needed wedding and birthday gifts that were unique and good quality Personal Creations is the best."

"high shipping and added handling charges and then tax I almost didn't complete the order, Also, I had set up an account a few weeks ago but when I went to check out the site did not recognize my password. ( I didn't feel comfortable setting up another."

"Did not understand why there wasw a Care and Hanlding charge on top of the Shipping charge"

"I love your products but trying to apply the advertised coupon codes was difficult. If I hadn't researched and persisted, I would not have received the advertised savings. I am still disappointed that the free shipping, as advertised, was not applied!"

"SO many wonderful items. Innovative and fun. Loving"

"It’s a little difficult to find your discount codes, and shipping is a bit pricey."