"Good products, but would like quicker delivery for memorial gifts."

"I have yet to receive the item so I cannot garauntee quality"

"Was not advised of the additional shipping charges until the final checkout. Of course after going through the order process I was not going to cancel. But if I had known ahead of time I would have ordered from somewhere else."

"It doesn't let you apply any discount code. It says it would be added at the checkout. Like the book bag it says $14.99 but it charges you $26.24. That's a big difference"

"Shipping fees not easy to find until you get to the order now page. Very high and you're also collecting tax for shipping which is not allowed."

"at the end of the order i noticed a care & handling fee in addition to delivery and tax. called and spoke to a VERY unengaged associate. i just wanted to know what it was, i was told it was to avoid taxing for states that tax shipping. my state taxes shipping and this fee WAS taxed. called back (after realizing this) and spoke to someone else - who fortunately, was very engaged. she gave me a much better explanation and apologized for the confusion. order was placed because i really, really wanted the item for my granddaughter..but if i could have found an alternate route after my experience - i would have."

"I love the quality of products you offer and attention to detail. They are priceless keepsakes. Also, there was once a problem with a personalized gift not be delivered on time and PC gave it to me free of charge."

"I’ve made several purchases and I’ve never been disappointed"

"There are so many wonderful options!!"

"If you want to improve my rating of you, reduce the ridiculous fees! And why is shipping so much? I love your products but don't order as much as I would if you didn't have the multiple fees and high shipping costs."

"I have been very happy with my purchases."

"Fun items... easy to use your website."

"Site said put in code PCPLA15LS and free standard shipping and 15 percent off was applied to my order but did not take it off when I paid."

"Loved the ease of personalizing and placing my order! Price was very reasonable too"

"I have ordered personalized gifts from your company before and have been more than satisfied with your products. The recipients have also been very pleased with their gifts and I thank you very much."