"The shipping charges were a surprise and they are quite high. They were not disclosed in total until I paid. We expected about $8 and it was $20. This is this highest freight charges from any on line retailer I have ordered from. This will affect my decision to order again."

"I enjoyed the selection and personalization options"

"I added additional items to get free shipping but it couldn’t use my discounts and shipping so it tacked on $20 more (I appreciate the freeshipping.com capability, but I didn’t feel comfortable with them).... a review after the items have been received will be more reflective of the true quality/value. If the items arrive safely and are of high quality then my rating will go to 10’s."

"I rated Personal Creations with a 10 Because when I needed to edit my purchases I called customer service and had the situation taken care of quickly. I'm a night owl, it was so nice to get help at a late time during the evening. My first time ever using your website. You got me as a loyal customer for now on. Thanks and God Bless..."

"It is a little disappointing that shipping to Hawaii is $11 extra when places like Amazon offer free shipping. We’ve supported personal creations for years at every location the Air Force has sent us."

"The order could not be placed at different times and the site froze, so it took an extra few days to order."

"I really like the quality of your all’s stuff."

"I think the shipping charges and care charges are out of line! I payed 16.00 in shipping and handling and tax on a gift that was 25.00!!! That's crazy. I hope the product is worth it."

"It was hard because it jept kicking me out and then I had to go to FB to find your site again zbd that yook about an hour before you popped up. Then i dud not know it jept the last order in so I had to go abd find out how to delete the others sbd yhen it kicked me out again. But all in all I can not wait for it. :)"

"The cost of personalizing and shipping fees made my order higher than I expected to spend"

"Because so far so good. Haven’t received order yet"

"IT WAS GREAT BUT I HAVE A 10.00 OFF COUPON, AND I WAS UNABLE TO USE IT..???"

"I just placed an order (Order 370099599133), and when I tried to enter my Promo code (CHALKBOARD) to get $10 off my order, it would not let me into the box, so that dropped my customer satisfaction a couple of points."

"I will confirm my opinion when my glasses arrive."

"Have ordered before. Very satisfied."