"Your shipping and handling charges are outrageous!"

"Convenient and love the ready prompts for thoughtful messages."

"I called to inquire about whether or not the names on my personalization would appear on the ornament as I had placed them and they could not assure me that they would. Also I needed to request priority shipping and the cost of that request in addition to the standard shipping charge added to $20! That is steep on a $50 order. I have ordered in the past and for the most part I have been satisfied with the quality of what I had purchased. I hope the same happens here but I am upset about the two matters stated above. Thank you!"

"I've done this ever year. I love your cutzies!!!"

"When you do personalization your system won’t accept a word that is suggested by my iPhone. So when I check the personalization after I’m done the words are only partial and I have to start over typing the words completely."

"I had a question on how to place the order and they answered the phone quickly and assisted me and solved my issue pleasantly and effectively."

"Beautiful and affordable. Love the personal touch!"

"Love the rug but don’t like being charged to delivery charges. That in my book is a rip off"

"Love your product but your prices are too high w/special care charge?? Seriously-I ordered a stuffed animal.' charge"

"The Care and Handling Charge is ridiculous."

"shipping cost more than 50% of total, that is too much!"

"Your $33 item ended up costing $61. Damn near double!"

"It’s great to have sales just hard to be happy when I wanted the Silver SUV.... only have 3 in my family and I only have the option for 2."

"Great and Easy ideas! Love the affordability and personalization!"

"Love the products but the shipping charges need to be clarified. I expected the shipping charges to be one price not multiple (standard plus)."