"Always good product with reliable shipping"

"I work for the US Government overseas and have since my retirement from the Army in 1996. Being able to ship to an APO AP address is convenient and allows people liek me to take advantage of one time shipping fees rather than having to send something to a relative back home and them having to pay again to ship the item here."

"I was a bit confused on why I was charged 19.99 shipping and then again for priority shipping 9.99?? Can you please check this."

"I am very satisfied with the options available."

"The ordering process was a little tedious and unclear in how the personalization was set up. For example I ordered a pint glass with the title “DAD” but in the sample it kept saying “GRANDPA” I looked at my order 10 times and the personalization appears correct I just hope it is!"

"The shipping is ridiculous. A person should be able to order and pay ONE shipping price. You double dip. I should have been able to pay just 11.99. I’m sure your product will be fine but will not ever pay over $20 shipping again."

"I love the discount given and the product looks great. and I like the ease of ordering. The only problem was the address I wanted to send the gift direct the system would not take it. So the gift will not make it on time."

"I love the idea of being new and fresh to me."

"Easy to navigate site with a nice selection to choose from."

"The extra delivery fee. It is a bit sneaky. The standard delivery said free. The n it was added in at check out. Just tell it all up front. People will pay it, like i did. Just state that the base shipping cost is $7.99."

"The email that you sent me said if I order a personalized item today I would get it in time for Father's Day. After I put all my information in the delivery date with standard shipping was after Father's Day. So I had to add expediated shipping for an additional 7.99. Now my order is going to cost me $15.98 to get by Father's Day. To me that is shady advertising when you put one thing in an email and it turns out that it is not true."

"Your website did not give me the 25% off site wide that was promoted in the email I received (now I have to place a call to get refunded) also, your shipping fees are very deceiving. Standard delivery gives the impression it should be free but you really charge $7.99 for it which means you should just select the express delivery for the same price. I attempted to order 2 items but with all the delivery and care & handling fees that were tacked on my bill jumped from $45 to $81. Ridiculous!"

"Your shipping costs are outrageous!"

"The shipping charge it insane I was late ordering my husbands gift and I PAID the proce I called to see if I could have it waved and NO help was offered very unhappy"

"love the dish and the ability to customize!"