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Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.81/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
5/5

2023-05-16

Great service at great prices

"I have been using PetCareRx for quite awhile. They have a very good selection of products at competitive prices. . And I always get delivery as expected. Customer Service is great, too."

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Verified
1/5

2023-05-16

Such a Hassle

"This company was such a hassle to work with. I had a nutritional food prescription for my dog. For both wet & dry food exact brand and label. They needed two prescriptions and my vet issues one RX card. I only received the wet food and was still waiting on dry food due to needing a second RX. I tried to email my scanned RX card and was told they were only accepted by mail. I use Petco's website and realized what a better experience not only was the food cheaper due to vital care perks but such an easy process with free shipping. I was able to upload the RX card to the Petco site and received food 2 days later for a better price. Not sure who owns PetRX but they are amateurs when it comes to technology and the customer experience they need to step up their services. I won't be shopping with them in the future. "

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Verified
5/5

2023-05-16

Dependable!

"Great service! Attuned to customer needs on expediting new prescriptions ! Very easy to work with!"

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Verified
5/5

2023-05-15

Always a pleasure

"Fast and easy to order. No hassle and always on time."

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Verified
5/5

2021-07-05

Very Customer Focused

"They worked with my Vet to get approval for the medication my dog needed and kept me up-to-date about their progress and any issues needing my attention. This was very helpful in getting the medication as fast as possible. Very customer focused. Besides great service, they have the lowest prices available."

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Verified
5/5

2023-05-15

The best

"As always, PetCareRx's service, communication, and delivery was perfect. They called my veterinarian for prescription confirmation, and in a day or two I received my order! Good job everyone!"

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Verified
5/5

2023-05-15

Flea and Tick Prevention Supplies

"That time of year when my three dogs need to get resupplied for Flea and Tick Prevention. PetCare RX always has a great selection at a good price when I need them!"

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Verified
5/5

2023-05-15

Purchase from PetRX

"Very happy with purchase, highly recommend this site ...."

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Verified
5/5

2018-09-27

Good Customer Service and Pricing

"This is the 2nd shipment I have ordered and it has all been Good!! My Dog has a condition and she is on a prescription and will need these meds every month. The 2nd month I ordered I ordered the wrong strength, my Vet let me know I needed to change my order with PetCare so I did a Chat online told them what I had done and they fixed my issue in less than 2 minutes. GREAT JOB!! Very Happy with their Service....THANK YOU"

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Verified
5/5

2023-05-15

Fast

"Easy and fast ordering. Great."


Verified
5/5

2023-05-15

Excellent Service

"Great customer service, medicine arrived on time at scheduled date."

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Verified
5/5

2023-05-15

Great prices, good selection

"Been using Petcare RX for several years. I feel the prices are always great and saves me money. Good election of items. Great customer service."

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Verified
5/5

2023-05-14

We will definitely come back!

"Great communication and great pricing. "

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Verified
1/5

2023-05-14

Terrible service

"Had to contact them multiple times and was told different answers each time. Last representative had a bad attitude because I was upset that I was still without my dog's medication. Will never use this service again. "

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Verified
5/5

2023-05-14

Excellent

"The product, Flea+Tick Prevention! By Kin + Kind I ordered from PetCareRx was the only
Company that had the product in stock. Since Tick season has started and I walk my dog
A lot I needed this product. The website was very user friendly and enabled me with ease
To put my order through. I received the order in record time. I will use them again in the future.
"

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