ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.96/5
Chance of future purchase:
3.85/5
Shipping & packaging:
3.72/5
Customer service:
3.69/5
Return/Replacement policy:
3.52/5
Featured Review


Verified
5/5

2021-10-02

Good service

"Good service. Timeliness!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-21

Great Service

"This was my first time ordering a prescription, other than your standard heart worm medication. The communication was terrific for each step of the process and the delivery was prompt. The receipt is printed on the delivery bag, within the shipping box, if like me, you need to submit to an insurance company."


Verified
5/5

2023-05-21

Delivery you can count on.

"Very good experience. Use this every time. "


Verified
1/5

2023-05-21

Not what I ordered..

"I ordered triple antibiotic cream for my cat and got an ointment for cats eyes and /or folds. A day after I ordered the creme someone emailed about the order asking me to call her. I called and never got a hold of her. I replied to the email and also never heard back. Then a week later I got an email stating the order had been canceled and 2 days later I got am email informing me an order had shipped. When I got the order it was a medication for eyes and eye folds not a triple antibiotic ointment that I needed for a wound for the back of my cats ear. The communication during this whole order was non-responsive and ultimately led to them shipping an incorrect product! I won't be using this company again. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-05-20

Excellent prices and fast shipping

"I was getting my dogs thyroid medication from my local vet for $15 a month. I got a 4 month supply from PetcareRX for $26. That really helped my pocketbook. The standard shipping was fast. I got a call from PetcareRX that my order was on its way as well as an email. I am very happy with PetcareRX for their prices, customer service, and shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-20

Price, Service, Delivery

"Pet RX has saved me a considerable amount of money. Their service is unquestionably customer based. When there may be a delay in providing the requested RX, they notified me in an expediant manner, and when the product was available: Wah-Lah - it was in the mailbox.
Mel Frisbie
Prescott Valley, AZ
6 yr old Rotty mix, Ruger
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-20

Speedy service

"They contacted my vet. And food was here in a couple of days. Could not believe how fast it worked. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services

Verified
3/5

2023-05-20

SLOW HORSE

"PROBLEM WITH MY VET PROVIDER - PET CARE RX FINALLY GETS THE ORDER AND WHAT DO THEY DO? PUT MY ALREADY LATE RX ON THE SLOW HORSE - STILL HAVEN'T RECEIVED IT ! . . . . . . DOG STILL SUFFERING !"


Verified
5/5

2023-05-19

Perfect purchase!

"I was trying to find the best price for K9 Advantix II and this site had the perfect pricing for me and my Chihuahuas! And it was delivered promptly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2023-05-19

Have not received my order after 3 weeks - still waiting

"Still waiting !!!!!!!!!!!!!"


Verified
5/5

2023-05-19

Fast Shipping and Excellent Customer Service!

"I recently ordered some pet supplies from petlifelabs.com and was impressed by how quickly my order arrived. The items were well-packaged and exactly what I needed. I also had a question about one of the products and their customer service team was very helpful and knowledgeable. Overall, I had a great experience shopping on this website and will definitely be ordering from them again in the future!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-18

Excellent service

"Ordering pets meds is so quick and easy
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-18

Best Pet Products Company Hand Down

"Nothing but praise for PETCARERX. Every aspect of my experience has been perfection."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2023-05-17

Never again!

"Website did not provide sufficient info on ordering rxs. Ended up with three of the same script as the web orders that were not approved by vet went through rather than them communicating to me these were not canceled. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2023-05-17

Need an electronic touch

"Reliable but it took longer than expected. The regular Mail way of communication should be replaced by the option of loading up the prescription in your electronic system. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process