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Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.81/5
Customer service:
3.81/5
Return/Replacement policy:
3.68/5
Featured Review


Verified
1/5

2023-04-18

Poor Customer Service

"I called to have my order canceled because my vet change my dogs diet. They shipped it after I contacted them . I contacted them and ask them how to return it and they expect me to pay to ship it back. They say they have no record of my phone call, but I can tell them exactly what date and time I called. Now they won’t t return my emails. "


Verified
5/5

2023-04-18

Fast delivery price was good

"found this to be a very good sight to order my pet products from. very good information on products and pricing."

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Verified
5/5

2023-04-18

Great transaction

"My experience was exceptional from start to finish. Thanks so much. "


Verified
1/5

2023-04-18

Cancelled my order without letting me know

"I still have no idea why they cancelled it"

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Verified
5/5

2021-09-28

Great customer service.

"Return customer & always pleased with service & product quality. "

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Verified
5/5

2023-04-18

"PetCareRX has affordable prices and fast delivery! I can find all my pet care needs in one place. "

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Verified
5/5

2023-04-18

Great service

"Easy to order. Notified when shipped and delivered. All round excellent service and the recipient was thrilled with the camper van! "

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Verified
5/5

2023-04-17

Outstanding Service!!

"A well oiled machine! Got order filled within 3 days!!!"


Verified
1/5

2023-04-17

Took too long. We ended up cancelling.

"I don't think there was much effort made in contacting our vet for the authorization. After a week we had to get our Rx elsewhere and paid too much because it was then an emergency. "

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Verified
2/5

2023-04-17

Purina cat food cans arrived dented

"I ordered 7 cases of Purina cat food (12 cans per case). Several cans in two of the cases arrived severally dented and I had to throw them out. I was not very happy."

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Verified
5/5

2023-04-17

Easy!

"It was a very simple process and the pricing was excellent "


Verified
3/5

2023-04-17

Complicated site

"The user experience is difficult "


Verified
5/5

2023-04-17

Great service

"It is always a pleasure doing business with you."

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Verified
5/5

2023-04-17

Great fast service!

"It was easy to place my order and received it quickly! "

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Verified
5/5

2023-04-16

Great service!

"We love getting our pet food timely. "