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Product & services pricing
3.97/5
Chance of future purchase:
3.86/5
Shipping & packaging:
3.73/5
Customer service:
3.70/5
Return/Replacement policy:
3.55/5
Featured Review


Verified
2/5

2023-05-08

Too slow.

"10 days to get Rx, needed it in 4 or 5 days."


Verified
5/5

2023-05-08

Cat toy

"Well. The boys were very excited to spin the ball but before the 1st night was over somehow the disappeared. "

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Verified
4/5

2023-05-08

Catman

"6 cats & prices are very good!"

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Verified
5/5

2023-05-08

Always very good quick service

"Love their service love their prices. Thank you."

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Verified
5/5

2023-05-08

Excellent Customer Service

"I have never dealt with pet care Rx but would greatly recommend them as they had fast shipping and excellent customer service."

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Verified
5/5

2023-05-08

Delivered on time!

"Delivered prescription dog food on time and we got just what we ordered.. "

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Verified
5/5

2023-05-08

Time Saver

"Since I'm not always able to get out of work in time to pick up my cats prescription at the vet office, being able to order it online and have it delivered is such a time saver. Including the cost of shipping, the total cost is very close, if not the same, as to what I would be paying anyway. I also really appreciate the communications about the most up to date status of the order from start to finish. "

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Verified
5/5

2023-05-08

excellent service and delivery

"quick and easy transaction"

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Verified
5/5

2023-05-08

Excellent

"Just as I expected! Thank you!"

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Verified
5/5

2023-05-08

Great

"Fast kept me informed every step of the shipment. Got it to me fast as well. "

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Verified
5/5

2023-05-07

Serve

"Awesome service by Ms. Peggy"

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Verified
5/5

2023-05-07

Great customer service

"Customer service kept calling me about upgrading to a member account at a discounted rate, I kept stupidly ignoring. Finally took them up on the offer and have been saving good money on common items, including prescription food for my cat. Will continue to use PetcareRX as long as they are in business."

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Verified
5/5

2023-05-07

Fast and efficienct

"Easy to use website, product search works well, delivery was fast and efficient."

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Verified
2/5

2023-05-07

Where is my stuff?

"I ordered a script of eye drops critical to my elder poodle’s health on 4/22/23. I paid additional $24 for overnight shipping. One week later my vet still had not received any type of request for her to approve the prescription. I know because I kept calling and asking. Finally I asked my vet to confirm their fax number. Sure enough it was a different number from the one the ladies at PetCareRX were faxing to, and this was on about the 11th day after my order! I called PetCareRX and gave them the correct fax #. They did send it to my vet that day who promptly approved it.
Now I still don’t have my eye drops because supposedly Fed Ex couldn’t find my house. But the Fed Ex drivers office called me and confirmed my address and I gave her directions to the house. That was 6 days ago and I still do not have my prescription.
I will note here that the overnight shipping fee was refunded to me by PetCareRX. But what about my product??!!
"

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Verified
5/5

2023-05-07

Great experience

"The service was efficient. The product was available here when others did not have it."

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