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Product & services pricing
3.97/5
Chance of future purchase:
3.86/5
Shipping & packaging:
3.73/5
Customer service:
3.70/5
Return/Replacement policy:
3.55/5
Featured Review


Verified
5/5

2023-05-07

Received my Cat’s insulin promptly

"Expeditious service! Thank you "

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Verified
5/5

2023-05-07

Great Service!

"My pet food order was sent quickly and packed with care. "

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Verified
5/5

2023-05-06

Great Vitamin

"Pro Motion is such a great Vitamin for my baby girl! It helps her keep limber as she ages"

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Verified
1/5

2023-05-06

Poor customer experience

"Huge markups on products so that your "discount" is just the retail value you could get anywhere. Careless packaging of items. Slow or non-existent replies to customer service inquiries, and the advertised online chat doesnt even work. No follow up after finally connecting with someone by phone. Issues unresolved after over a week of waiting and my dog still never received his food. Simply awful service."

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Verified
5/5

2023-05-06

Always a great experience

"Ordering is easy, medications are affordable, fast shipping"


Verified
5/5

2023-05-05

Great Personal Service

"I had made an error when ordering, but it was corrected quickly and efficiently by phone."

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Verified
5/5

2023-05-05

Great Service

"Our vet said the medicine was back ordered. They could not get it. Ordered through your service and had it in less than 1 week! Thank you!"

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Verified
3/5

2023-05-05

Prouduct I ordered was on back order

"The people were friendly but what I ordered was on back order and I wished they would of suggested a different product "

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Verified
5/5

2023-05-04

Great savings

"PetcareRx usually sells prescription meds for ¼ to ½ the price of the same meds at the vet's office."

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Verified
5/5

2023-05-04

Great on a lot of counts!

"Easy to order and quick delivery. Also pack in a right-sized box that is good for the environment"

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Verified
5/5

2023-05-04

Honey

"Our package came on time and secured."

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Verified
5/5

2023-05-04

Great experience! Thank you!

"Got all my dogs meds on time."

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Verified
5/5

2023-05-03

Great customer service

"Meds were ordered and PetRx got in touch with my vet to confirm meds and the order was shipped out very fast."

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Verified
5/5

2023-05-03

Good transaction

"Good nice very good above average "

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Verified
5/5

2023-05-03

Determined

"Persistent with my vet to receive approval. Thank you!"