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Product & services pricing
3.99/5
Chance of future purchase:
3.90/5
Shipping & packaging:
3.78/5
Customer service:
3.80/5
Return/Replacement policy:
3.64/5
Featured Review


Verified
5/5

2022-02-25

Awesome service and love the discounts!

"I was really surprised to see the discounts on the website and all the same functionality of big sites like Chewy. Autoship really saves time and is so convenient. Everything arrived as scheduled and received updates throughout the process. Love it! "

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Verified
4/5

2022-02-25

Not in stock often enough

"I want a certain Cat Food. You don't seem to be able to keep it in stock so my ability to purchase it is spotty at best. When I pay a premium to be able to purchase items, I expect the stock to be more consistent."

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Verified
4/5

2022-02-25

shipping costs are too high

"everything was as advertised. "

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Verified
5/5

2022-02-25

Arrived quickly

"Fair pricing, arrived on time, customer service was helpful."

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Verified
5/5

2022-02-25

Great…

"On time in good condition."

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Verified
2/5

2022-02-25

Too long to ship

"Received drugs in time because we live close by. However, they take much longer to ship after vet approval that their competition."

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Verified
5/5

2022-02-25

Great customer service!

"Easy to order and fast delivery. Thank you!"

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Verified
5/5

2022-02-25

Professional and Consistent Service and Products

"PetCareRx continues to carry the products and prescriptions my pets need at the best price. They ship quickly and are packaged well. Thank you for caring for my pets!"


Verified
5/5

2022-02-25

Perfect

"Quick and easy transaction!"

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Verified
3/5

2022-02-25

Treats and toy order

"You guys are always great...but this order didn't turn out so well....not your fault, but my dog wouldn't eat the chicken treats and he's so-so with the beef treats....go figure. I wanted the soft since he has difficulty with the crunchy/hard. The toy is not as pictured and I ordered....I had ordered the one with patches all over....this one had only one patch....I did write you, but guess it didn't go through, as I never heard back..."

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Verified
5/5

2022-02-25

Great and Convenient Service

"I ordered Trifexis for my dog online through PetRX, and they took care of getting our Vet to submit the prescription, and then they shipped the product ordered quickly. I will be using PetRx again! Thank you. "


Verified
4/5

2022-02-25

Perfect

"Arrived in timely manner and in good condition "

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Verified
5/5

2022-02-25

Have saved so much money refilling prescriptions with this site

"I would highly recommend this site to buy pet prescriptions. My dog is 13 yrs old and he has a heart condition. My vet prescribed three medications one which at his office costs 125 for a month supply and here I got that same medication for about 60 dollars. I paid almost 200 dollars for all three medications walking out of the vet office and here I pay about 70 dollars for all three each month. The delivery is reall fast and the customer service is excellent. I only refill his prescription through this site now. "

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Verified
1/5

2022-02-24

TOOK FOREVER TO GET VET APPROVAL FOR PRESCRIPTION DIET

"I ORDERED A SPECIAL DIET FOOD FOR MY CAT WHICH WAS NEEDED DESPERATELY FOR HIS HEALTH, THEY SENT ME ONE NOTICE THE DAY AFTER THE ORDER WAS PROCESSED SAYING THEY COULD NOT FAX MY VET AND WOULD CALL THEM, 2 WEEKS WENT BY AND WHEN I STILL HAD NOT HEARD ANYTHING I CALLED CUSTOMER SERVICE THEY SAID THEY WERE STILL WAITING FOR VET APPROVAL WHICH THEY WOULD CALL THAT DAY! I SAID DO NOT BOTHER CANCEL MY ORDER AND BOUGHT THE FOOD DIRECTLY FROM ANOTHER VENDOR IT CAME THE NEXT DAY - THESE GUYS LOST MY BUSINESS!!!!"

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Verified
5/5

2022-02-24

Good service!

"The only place I could find the food my cats want!"

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