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Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.84/5
Customer service:
3.86/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
1/5

2024-05-09

No shipping update

"Currently I am very disappointed in the service. My order has been "in transit" for a week and a half. When I asked for help with locating my order I was sent the very same tracking information. Not helpful at all."


Verified
5/5

2024-05-09

timely and easy

"Website was easy to use and delivered promptly."


Verified
1/5

2024-05-09

Delivery never arrived and customer service not assisting to correct

"Will have to dispute my purchased with cc company as package never recieved."

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Verified
1/5

2024-05-09

Did not get anything

"Didnt get anything that I ordered so I have nothing to say good"

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Verified
5/5

2024-05-09

Excellent Customer Service

"I had placed a prescription order online which normally gets approved quickly. There was a delay with my vet's approval (for once to my advantage!) and in the meantime I needed to change the size of the order. I called customer service and they were able to cancel the original which had just been approved, update and get the new order put through without issue. I've dealt with PetCareRXcustomer service a few times over the years and it is always superior, reps are pleasant and understanding of pet people needs!"

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Verified
5/5

2024-05-08

Great job

"Order heart guard and received it very quickly "

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Verified
5/5

2024-05-08

Excellent Service!

" Delivery is excellent! Once I order, shipment follows within hours. Delivery takes mostly one or two days if I order on a weekend."

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Verified
3/5

2024-05-08

Delivery takes to long

"Between mailing in the physical prescription and actually getting the medicine takes way too long"


Verified
5/5

2024-05-08

Just very simple and easy!

"Same as title! Simple and easy!"

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Verified
5/5

2024-05-08

Great service !!

"My order was handled promptly. Order was delayed by mail service but that's not on PetCareRx. Keep up good work."

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Verified
5/5

2023-05-18

Great company I'll be a customer forever

"They go above and beyond to make sure that the prescriptions get approval from the vet, they always send you status of everything that's going on and when you speak to a customer service agent they are so nice. This company is the best"

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Verified
5/5

2024-05-07

All good.

" Nice and quick delivery. Great prices. "


Verified
5/5

2024-05-07

Received delivery timely

"Always a good experience ordering from Petcare RX.
"


Verified
5/5

2024-03-14

Excellent Experience

"The pricing and fast delivery could not have been any better. I have placed two orders with them in the past few months and have been exceptionally pleased!! Will order from in the future."

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Verified
5/5

2024-05-06

Great Website

"Ordering was easy and products arrive quickly. "

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