ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.84/5
Customer service:
3.86/5
Return/Replacement policy:
3.75/5
Featured Review


Verified
5/5

2024-04-20

New customer

"Great price- quick delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-20

Much cheaper than other places

"Great experience! Everything arrived quickly, and they kept me in the loop every step of the way. Plus it's much less expensive than other pet med vendors."


Verified
5/5

2024-04-20

Thank you for the pet meds

"Heatguard was great and delivery quick. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2024-04-20

I haven’t received it yet

"It’s been over 2 weeks. I’ve gotten 5 calls wanting me to join; but I still haven’t received my order. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-20

Efficient and good price

"As a caregiver for a 14-year-old senior dog with dementia, I especially appreciated the way in which the order was processed in a timely manner sense it was much needed medication for his dementia"


Verified
4/5

2024-04-19

reliable company

"Everything was perfect and went smoothly. It's just expensive, and the first time it was a good deal (good discounts), but the second time it cost more. Otherwise fast, efficient, all good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-19

Purrrfect!!

"Beautiful! Experience!! Excellent all the way around!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-19

perfect!

"everything was perfect! i'll order again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-19

Thank you Peggie!

"Called in to advise that I had contacted my vet office for approval on my Allie’s script and Peggie was the GSA that assisted. She was very kind, efficient and helpful as she sent me info on their PetPlus program when she was trying to get me signed up for the program. Thank you for that and I look forward to saving with the use of it!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-19

Natalie

"Good service
Works good
Easy to use
"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2024-04-18

will you carry 26 lb bags of nutri-source? lamb and rice

"Been out of stock for a while"

Detailed Review Benchmark + -
Pricing of products and services

Verified
1/5

2024-04-18

Fraudulent charge

"Did not appreciate being charged on credit card for a membership that I did not request, need, or want. Had to call to get it removed. Why would you do that to a customer that was a good faith returning customer? Switching to another provider due to this bad practice. "


Verified
5/5

2024-04-18

Good price and fast delivery of the dog meds we needed.

"Good price and fast delivery of the dog meds we needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-18

Customer service

"Had to cancel order and customer service was very helpful."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-18

Always a pleasure..

"Always a pleasure. Easy to order and super fast shipping. Thank you PetCareRx for always doing such a fantastic job."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges