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Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.83/5
Customer service:
3.85/5
Return/Replacement policy:
3.74/5
Featured Review


Verified
1/5

2024-03-26

Half my shipment never showed up

"ordered two bags of dog food. only one came"

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Verified
1/5

2024-03-26

Need to fix fax machine

"I tried for two weeks to order my dogs medicine. My vet's office showed me where he sent them a fax for my prescription and they never sent me my meds. They kept telling me I needed to speak with my vet."


Verified
2/5

2024-03-26

Order Slashing

"I ordered 40 packs of Forbid, enough per vet to treat/retreat our 5 dogs. Company charged for all then changed it to only ship 6 packets, not enough to treat one dog. CS said they don’t support bulk orders, just asked for what I need. They say on site somewhere they say this.
Order never should have been accepted if downsized.
If you need dependable company to ship pet meds as ordered quickly… go elsewhere!
"

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Verified
5/5

2024-03-26

Order was Perfect!

"I was a first-time orderer and all my items were effortlessly taken care of since my dog needed an RX food. PetCareRX took care of contacting my veterinarian and got my delivery to me fast so I could take of my dog's illness. Thank you for the savings as well! I hope you offer savings to loyal customers and not just to first-time orderers, so we'll see.
Thanks and God bless!
"

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Verified
5/5

2024-03-26

Very satisfied

"Easy ordering and prompt delivery "


Verified
5/5

2024-03-26

Great experience!

"Easy website to navigate, great pricing. My package arrived undamaged and on time. Couldn't ask for more! Will shop there again."

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Verified
3/5

2024-03-26

Gary

"Too long to receive my order. I had to order from a competitor before I ran out of pet food, and I received it from them in one day with free shipping."

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Verified
5/5

2024-03-26

Good price fast delivery!

"The title says it all! You won’t go wrong."

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Verified
4/5

2024-03-26

Very Good

"My experience was very good."

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Verified
5/5

2024-03-25

Great

"My order comes a soon as my vet approves it. Good service"

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Verified
5/5

2024-03-24

Easy to order

"Was able to locate product on the site easily.Very much appreciate the advantages being a pet plus member provide."

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Verified
2/5

2024-03-25

My last order

"My last order from you was only partially filled. I received no follow up or instruction from you telling me how the out of stock item would be dealt with. When I called I was told the out of stock order would be kept open for about a month, the simply fall off your system. I wasn't given the adjustment I wouldn't be charged for the missing item. This still remains in limbo."


Verified
4/5

2024-03-24

Great prove but took a little longer than I'm used to for delivery

"Process was great compared to others on the medicine my dog needed. Shopping was a little longer than I expected, but I've been spoiled. I will just know to order further ahead of time. "

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Verified
5/5

2024-03-24

delivery

"items came separately but first was on time. A message said the second item was out of stock and so I purchased it somewhere else but then lo and behold-it came a couple days later. But I think I can still hold onto it and use it when the current flea collar expires. Great prices!"

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Verified
5/5

2024-03-24

In stock

"I feed my great dane diamond natural and they always have it in stock ready to go."

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