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Product & services pricing
4.00/5
Chance of future purchase:
3.94/5
Shipping & packaging:
3.83/5
Customer service:
3.85/5
Return/Replacement policy:
3.74/5
Featured Review


Verified
5/5

2024-02-28

Good service

"Timely delivery with way lower cost meds compared to my vet"

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Verified
5/5

2024-02-28

Fast service!

"I had a hard time finding an item but PetRx had it available. Price was reasonable. The site is a little busy with the auto ship offers but still easy to use, find what I needed & place the order. I got my order in just a few days!"

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Verified
1/5

2024-02-28

Tried membership. Did not renew.

"I paid for a one year membership. Did not renew.
• Dog food prices were extremely inflated, so member price is the same as it is at most stores.
• I got several emails with codes for a percentage off any items, then can't use the codes with my membership price. Back to the highly inflated price to use the code. Not worth it.
• I get emails stating my dog's food is a special price on sale, then go to the website to find that was a lie. It's always the same price for Hills Science Diet. Why email me pretending to have a special on it?
• Somehow you shipped 2 seperate orders of my dog's two medications on the same day. I wasn't prepared to pay twice, but had to. Apoquel is very expensive for just one month, let alone 2 months at the same time.
• Customer service fluctuates depending on who you reach. Some are helpful. One in particular is terrible and doesn't care about the customer, the business or their job.
• I can get everything from other vendors for the same cost as your special prices, and save the $139 membership fee. That's what I'm doing.
"

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Verified
4/5

2024-02-28

Great discounts

"Great discounts/coupons, only gave a four star because shipping is a little slow."

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Verified
5/5

2024-02-28

Quick and easy

"I love how easy it is to maneuver your website. Delivery was quick and on time."

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Verified
5/5

2024-02-27

Exceptional

"From the customer service reps that i've spoken to online to ordering process and delivery exceptional"

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Verified
5/5

2024-02-27

Macy's Grub

"Ordering Macy's dinner from you makes my life easier and keeps her eating what she likes. Treats are always a good find. She has her favs, so it's sort of a one stop shop."

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Verified
5/5

2024-02-27

Ordered & Delivered!

"I enjoy using PetCare Rx for two simple reasons. 1. They have the best prices and 2. They deliver what they sell. No gimmicks, hassles, issues, just order and deliver.
Very rare these days, so thank you!
"

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Verified
1/5

2024-02-27

Never received the rx

"I ordered online, which was super easy but never got the medication. "

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Verified
5/5

2024-02-27

Spoiled pups!

"Spoiled pups & PetCareRx keeps this possible!"

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Verified
5/5

2024-02-27

Extra savings

"I ordered some freeze dried dog food and after about an hour I received a call from Petcarerx. Not only did they have all needed, I was invited to become a member. Best part was I received a great discount to become a member and received a great discount on my order. We'll worth every penny. Thank you PetCare Rx"

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Verified
5/5

2024-02-26

Great deal

"Great experience. Good price. Quick delivery"

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Verified
5/5

2024-02-26

Good prices, quick shipping

"This most recent order actually shipped within an hour of placing the order. Also, given the high cost of prescription cat food, I looked around for the best price and petcareRX won. Better prices than Chewy et al, especially when you join the free Pet Plus rewards program that lowers your price once you log in. At the start, there were many hiccups with the orders, based on poor communication with the vet, even though I provided the prescription. Customer service wad prompt and helpful in sorting it. Finally, after mailing in the paper script, the refill process has been smooth and quick. "

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Verified
1/5

2024-02-25

Took too long

"Took 7 days too get the meds"

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Verified
4/5

2024-02-25

Pet food

"Good, price is going up which is not good for those of us on a fixed income."

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