"Process was great compared to others on the medicine my dog needed. Shopping was a little longer than I expected, but I've been spoiled. I will just know to order further ahead of time. "

"items came separately but first was on time. A message said the second item was out of stock and so I purchased it somewhere else but then lo and behold-it came a couple days later. But I think I can still hold onto it and use it when the current flea collar expires. Great prices!"

"I feed my great dane diamond natural and they always have it in stock ready to go."

"My order was never titled as back ordered. I had to call to check to see why it had not been delivered. Grrrr"

"Great prices, they handle all the work of contacting the vet and shipping is quick. "

"Took longer than I expected. "

"I ordered food on the 9th and was waiting for my dogs food til I decided to call on the 22nd. They then told me that the food was on back order. If I didn't call, I wouldn't know about the manufacturer disruption and still be waiting without communication. I told them to cancel the order and they said they would put in the request. I hope I get a refund and now I have to go find my dogs food elsewhere and I'm out $60"

"Took a week to ship they still use FAX!!!!! to contact vets like it’s 1969 then UPS said I don’t live at my address and the package was never delivered. My dog had to go without medication and customer service is useless. Never again. "

"Right on time as needed, very pleased "

"Good price for products, staff friendly and helpful. Products arrive quickly as promised."

"Message said delivered. Package was NOT delivered. "

"Good afternoon,
I have never had any issues with PetCareRx. I really like prices on their website and my 6 Dobies absolutely LOVE their products. I do enjoy their coupons that I get via text for 30% off, I even got lucky one time and had a coupon that was OVER 30% off. Also the shipment has always been very timely. Unfortunately my last order never arrived as it was scheduled for March 15, 2024 and today is already March 21. I emailed them regarding this issue. I sure hope they will figure out what happened to my last order.
"

"Did not receive the order."

"The delivery was fine, but the package was too big. It needed to be split into 2 separate packages."

"Without exception, I have to get involved with this team and my vet before the product is shipped. The customer service is below acceptable. "