"Fast Delivery after Prescription was confirmed"

"This has happened to me several times. I place an order being sure to meet the minimum so I don't get charged shipping. PetCare RX cuts my order back to the point I'm no longer meeting the minimum shipping amount and then charges me shipping. To be fair I don't think they are crooked, just incompetent."

"As my dog has aged, he has come to need meds for arthritis. This is a COMMON ailment in dogs and should not be considered a "pre-existing" condition. "

"I have a pet with many medical issues so this site has been a blessing in terms of savings. But not only that, the customer service team is ALWAYS knowledgeable and helpful. I have made some requests to manage timing and funds and everyone has been accommodating and understanding. "

"Fast delivery and great price"

"I was so disappointed in how badly my shipping issue for my pet's meds was handled I cancelled my PetPlus membership and going with another supplier. Horrible service."

"Ordering was easy and quick!
Delivery was fine, notifications were helpful
On time, too! Actually earlier than expected, if I recall. "

"Products needed were at great price, especially compared to what VCA Vets charge. Did take longer to arrive than expected, however that could be due to weather or transportation issues. . . "

"I had some confusion on the email addresses and passwords back in Dec 2023. The agent didn't understand, didn't care to understand me and said there was not tech support to straighten out my login problems. Today, 1/10/2024 I finally spoke with Peggie, (my fav agent), Peggie saw what was happening to me. The previous agent put my email address into with my mailing address. This was only going to confuse the post office for delivery. YIKES Who wants their email address on the label on shipment... NOT ME! Peggie removed it and with Peggies help got my account on the correct email address with a new password. YIKES what a horrid experience."

"Ordered an rx paid for overnight shipping received a phone call it was going out that day didn’t ship until next day which made shipping take 5 days and didn’t credit me the overnight shipping, will NEVER buy from here again! Had to take puppy to vet because rx didn’t arrive when promised "

"delivery was slow still haven't gotten it "

"Good prices and products but I literally have to order refills at least 3 weeks out because shipping is so incredibly slow."

"Prompt delivery of a supplement my dog takes regularly. It's not available locally and I'm so glad PetCareRx has it!"

"Petcarerx uses UPS Mail Innovations to deliver their products. It took 13 days from the day I ordered the heart medication for my dog. I had a nine day supply when I placed the order allowing sufficient time. We ended up driving 2 hrs one way to get the medication in the interim. Horrible service."

"we are still waiting for my order and my dog is out of his medication."