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Product & services pricing
4.00/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.83/5
Customer service:
3.85/5
Return/Replacement policy:
3.73/5
Featured Review


Verified
4/5

2024-01-07

Slow shipping

"Everything is great, but I didn't expect it to take a week to get here. "

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Verified
4/5

2024-01-07

wrong delivery resolved

"Checked delivery address and realized it went to my old address (I moved). Will try to recover from old address tomorrow"


Verified
5/5

2024-01-06

Great Service

"Delivery was really fast and my pup loves his food. "

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Verified
5/5

2024-01-06

Wubba kong toy

"Received item quickly and in good shape"


Verified
5/5

2024-01-06

excellent

"Excellent selection, pricing and service."

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Verified
5/5

2024-01-05

Great customer service

"I made a mistake in my order and your representative was able to correct my mistake and expedite the correct order.
"

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Verified
1/5

2024-01-05

The shipping took FOREVER

"Was not 5-7 days shipping took forever"


Verified
1/5

2024-01-05

STILL waiting

"My order was placed on December 22, 2023 and I'm still waiting for delivery on January 5, 2024. Every day I check the package tracking, and it's always arriving "today." Well, it's been 15 days. On day 14, I went to the vet and paid almost twice as much (another $80) because my poor pup could not wait for "today" any longer. I contacted customer service who informed me that they had no control over the delivery company (UPS). Frankly, I'm wondering why it took 7 days to get it to shipping in the first place."

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Verified
5/5

2024-01-05

Not received

"I have not got the item for which I ordered."

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Verified
5/5

2024-01-05

Top notch

"Great delivery and excellent prices"


Verified
5/5

2024-01-05

Frequent customer, excellent service

"Hard to find cat toothpaste, delivered on time
"

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Verified
5/5

2024-01-04

Awesome

"Variety of products.
Ease of ordering.
Friendly service.
Correctness of orders.
"

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Verified
5/5

2020-04-18

Great service.

"Great customer service. Friendly and helpful representative."

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Verified
5/5

2022-04-27

Delivered in a timely manner

"PetCareRX was very good at repeatedly contacting my vet to fulfill the order. My vet was dragging their feet and as soon as they approved, PetCareRX sent my order. The site is easy to navigate and easy to understand. Will continue to order from here."

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Verified
5/5

2024-01-04

Fast Shipping

"Contacted customer service due to a missing product. Associate was very pleasant and helpful. The replacement product was sent out in a very timely manner.
"

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