"Order was mailed quickley; unfortunatly it did not arrive. Queried vendor on Jan 27 and they immediatly sent the order again. It arrived today, as advertised. These guys were very helpful and courteous and I will do business with them again. "
"I ordered 4 month supply Advantage for my cat. My order was shipped within an hour of ordering. That was pretty amazing. The package was supposed to arrive in 5-8 business days, but it never arrived. I figured it was lost in the mail since it was being shipped from Australia. I gave Petshed a call and within 2 minutes I had a replacement ready to ship. I received the reshipment in 5 business days. I'm most impressed with their customer service. They offered a replacement with absolutely no hassle."
"Received in good time about 5 business days. Worth the wait for the GREAT prices.
QUICK emails about shipping questions. Received box in good condition and plenty of peanuts!"
"I'm not questioning other people here who say they had trouble with this company but I recently placed an order for Frontline after I adopted a new dog and I couldn't be more pleased with their service. The price was unheard of even with the shipping to the US and they shipped it the same day I ordered it. I received the package faster from Australia than from some US companines I deal with. I would definitely order from them again."
"I placed an order for Advantage flea control products for a little over $50.00 on the 3rd of March 2005. Two days later the order had not yet moved into a status that would indicate it was going to ship so I cancelled it. I received an e-mail from their customer service people that said they were unable to refund my credit card but could do a refund via PayPal. That was on the 6th. I said OK. Since then...I have sent 5 e-mails looking for a refund status. All have been ignored. It appears I'm out $50.00. Do not do business with these folks!"
"PetShed was the most horrible experience I've ever had with an online shopping vendor. I ordered near $90 dollars of heartworm pills for my dogs. They took my money, then cancelled the order. I opened 2 tickets with their technical support and even faxed a copy of the records from my bank proving they took my money. They kept the money and never sent my order. Please visit this site for more details to prove my case that this company is a FRAUD! http://www.petshed.org"
"I order my dog and cats Advantage flea drops from them. Best prices I could find online. Being an Australian based company, I was hesitant at first. But they soothed my worries with same day shipping, and having my package arrived within 5 business days via air mail. The shipping was not expensive either, on par with domestic based on-line companies. I don't foresee me ordering from anywhere else as long as their prices and service stay the same."
"Have ordered twice from this company. Website was easy to use and merchandise arrived promptly. I bought Advantage for my cats and Pet Shed's price was significantly lower than any other websites I checked (and I checked a lot!). About 1/2 the price of buying at my vet."
"Smooth transaction, no problems, will use Pet Shed again. Products delivered from Australia, which was a surprise but not a problem."
"The prices on this website are great. A lot cheaper than petmeds and several others, and about 1/3 the price of a vet. Customer service is very friendly also.
Shipping is reasonable and both times I have ordered, it has been shipped the same day. They are my only source for pet medications now.
Will definitely do business with them again."